Billy Sim
Billy Sim at Silko Volkswagen of Easton

Billy Sim

Parts Manager

Silko Volkswagen of Easton

122 Liberty St
Brockton, MA 02301

Contact Me
4.7
32 Reviews

School Attended: Attleboro High School, Gibbs College Where did you grow up? Born in Danbury, CT but grew up in Attleboro, MA Some of your favorites; colors, books, movies, singers/musicians, sports team, food: favorite sports team KC Chiefs and the Boston Celtics Fun fact about you: Love to karaoke and dance What do you like to do in your spare time? Love to golf and Dj What is your favorite thing about working at Silko: Family oriented Silko experience: Started working at Silko Honda for a couple years then had the opportunity to come manage Silko vw parts department Industry experience: 4 years

Dealership Experience

3 yrs, 11 mos

Industry Experience

6 yrs, 10 mos

Languages Spoken

Cambodian Cambodian

4.7

32 Reviews

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32 Reviews of Billy Sim

August 13, 2025

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Employee Rating

They where very easy to work with and made the service of the vehicle easy to have done More

by KKJEEP88
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Abby Silverleib, Jeff Richard

Aug 13, 2025

Silko Volkswagen of Easton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for contacting Silko Volkswagen of Easton!

July 23, 2025

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It was well organized. Cleanliness was very good. Service was great and car wash was good. More

by Ndubisi "NDU" Ezeigwe
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard, John Medeiros

Aug 07, 2025

Silko Volkswagen of Easton responded

Thank you for taking the time to share your experience with us! We're so glad to hear that you found everything well-organized and clean! We take a lot of pride in maintaining a comfortable, professional environment for our guests. It’s also great to hear that you were happy with the service and the car wash. We aim to make every visit smooth and satisfying, and your feedback lets us know we’re on the right track. Thanks again for choosing Silko Volkswagen. We look forward to seeing you again soon!

June 12, 2025

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Hi dear silko vw is not just vw dealership is family place customer service department vip I'll recommend all my friends and family please don't making an mistake go somewhere love everything about silk More

by ADRIANOVICENTE63
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Recommend Dealer
Yes
Aug 07, 2025

Silko Volkswagen of Easton responded

Hi Adriano, Thank you so much for your amazing and heartfelt review! We are truly honored to hear that Silko Volkswagen feels like more than just a dealership to you, and that we are a family. Creating that sense of community and making every customer feel like a VIP is at the core of everything we do, and it means so much to know we’ve succeeded in making your experience special. We’re especially grateful for your kind words about our customer service team. They work tirelessly to provide personalized, respectful, and attentive care to every guest who walks through our doors. Your recognition of their efforts is truly appreciated and will be shared with the entire team. Your willingness to recommend us to your friends and family is the highest compliment we could receive. We understand how important trust is when it comes to choosing a dealership, and we’re committed to maintaining that trust by consistently delivering honest, transparent, and outstanding service. Thank you again for your support and encouragement. We look forward to welcoming you back to Silko Volkswagen many times in the future and continuing to provide the exceptional experience you deserve.

June 08, 2025

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Silko Volkswagen is amazing. You treat me like family. That’s why I’m always gonna go over there. More

by WBERNADEAU
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Recommend Dealer
Yes
Aug 07, 2025

Silko Volkswagen of Easton responded

Thank you so much for your kind words! We’re honored to be treated like family in your eyes! That’s exactly the experience we strive to provide. Knowing you’ll always choose Silko Volkswagen means the world to us. We look forward to continuing to serve you with the same care and respect every time you visit!

November 09, 2024

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You can ask Ray Teixeira, it was a bizarre transaction. Silko thought they may have an identity theft case on their hands. After it was all hashed out, Ray was the absolute best. I’ve purchased a total More

by dengerminn
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Recommend Dealer
Yes

Other Employees Tagged: Nuno Gomes, Ray Teixeira , Dave Tripanier - 6 star rating out of 5, know what I’m sayin’?

Nov 18, 2024

Silko Volkswagen of Easton responded

Wow, thank you so much for sharing your experience, Dave! We truly appreciate your patience and understanding throughout your unique situation. We're thrilled to hear that, despite the challenges, Ray, Nuno, and Dave were able to make your car-buying experience the best you’ve ever had. It’s fantastic to know that you felt well taken care of, and we’ll definitely be sure to pass along your compliments. We’re lucky to have such a dedicated team! Enjoy your new vehicle, and if you ever need anything in the future, we’re always here to help. Thanks again!

October 28, 2024

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The folks and the service I get at Silko service keeps me coming back. I just wish that the surveys weren’t necessary. More

by devinestyler
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard , Nick Dryden

Oct 30, 2024

Silko Volkswagen of Easton responded

Thank you for your loyalty and for sharing your feedback! We're delighted to hear that our team and service keep you coming back. We understand your feelings about the surveys and appreciate your input. They help us continually improve and provide the best experience possible. If there’s anything else we can do for you, please let us know! Thank you for choosing Silko VW.

October 02, 2024

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Quality crew of workers, very quick to get you in and out so you’re not wasting time More

by ryanprocopio
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard , Nick Dryden

Oct 18, 2024

Silko Volkswagen of Easton responded

Hi Ryan, Thank you for your positive review of Silko Volkswagen! We’re glad to hear that you found our crew to be quality-focused and efficient. Our team works hard to ensure a quick service experience so you can get back on the road without wasting time. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again for all your Volkswagen needs!

September 30, 2024

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I have always experienced pleasure and delightfulness when working with the service department at Silko Volkswagen. They are always prompt & on time with their services and waiting times for services. I More

by gtiguy2009
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard, Al Jecrois, John Medeiros , Nick Dryden

Oct 18, 2024

Silko Volkswagen of Easton responded

Thank you for your wonderful review of Silko Volkswagen! We’re delighted to hear about your positive experiences with our service department. Our team prides itself on prompt and timely service, ensuring minimal waiting times for all our customers. Your continued trust in us for your service and parts needs is greatly appreciated. We look forward to serving you again soon! If you have any questions or need assistance, don’t hesitate to reach out.

August 28, 2024

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Buying a car at Silko Volkswagen was a great experience. Not only did I get a great deal-they made buying fun... Matthew took his time as he politely allowed me to explore each and every car. The General Sa More

by kungfugymnastics
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rob Clegg, Abby Silverleib, Nuno Gomes, John Medeiros, Julio Ortiz, Nick Boschen , Mauricio Bastardo, Kaci Blackwell, Matthew Lucier

Aug 29, 2024

Silko Volkswagen of Easton responded

Thank you for the glowing review! We’re delighted to hear that your experience at Silko Volkswagen was so positive. It’s great to know Matthew made the process enjoyable and that our team was there for you every step of the way. We truly appreciate your kind words and are thrilled you’re happy with your new car. If you need anything else or have any more questions, just let us know. Thanks again for choosing Silko Volkswagen! Congratulations!

August 12, 2024

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Great service team, they take the time to listen and explain the work needed. I highly recommend the service department at Silko VW. More

by Katherine
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard, John Medeiros

Aug 12, 2024

Silko Volkswagen of Easton responded

Hi Katherine, Thank you for your kind words! We're so glad to hear that our team here at Silko VW provided attentive and thorough service, taking the time to listen and explain everything clearly. Your recommendation is greatly appreciated. If you ever need further assistance, please feel free to reach out—we’re always here to help!

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