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John Medeiros
John Medeiros at Silko Volkswagen
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John Medeiros

Service Manager

Silko Volkswagen

122 Liberty St
Brockton, MA 02301

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5.0
10 Reviews
5.0

10 Reviews

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10 Reviews of John Medeiros

May 18, 2024

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Exceptional service from start to finish! The staff was professional, courteous, and attentive to every detail. My car was returned running like new. Their efficiency and expertise made for a More

by NAVEJAS
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Recommend Dealer
Yes

Other Employees Tagged: Rob Clegg, Matthew Lucier, Nuno Gomes, Jeff Richard, Billy Sim, Al Jecrois, Danielle Apollonio

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May 19, 2024

Silko Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Silko Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

May 17, 2024

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First time having service with Silko VW and the service team was friendly and professional. Will definitely return and already recommended a friend. More

by Katherine
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Yes
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May 19, 2024

Silko Volkswagen responded

Katherine, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

May 15, 2024

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john was great! He accommodated me with a loaner car and had great communication. service great as well! good communication! More

by sam
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Yes
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May 16, 2024

Silko Volkswagen responded

Thank you for the kind words for John and our service department, Sam! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 29, 2024

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I was provided with a very nice loaner vehicle. Very easy to deal with. Thank you More

by KJGLEGAL
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Yes
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Apr 29, 2024

Silko Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Silko Volkswagen! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 25, 2024

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They care deeply about their customers! Staff and mechanics are top notch! They are honest! More

by OREILLYLT
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard

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Apr 28, 2024

Silko Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 17, 2024

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brought my car in for an oil change and asked the staff to take a look at something that was I thought was wrong with the car and they had my car finished in the same day. Pricey, as it's the dealer, but More

by COURTNEY.MAY1220
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Yes
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Apr 17, 2024

Silko Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Courtney, and we look forward to working with you again. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 04, 2024

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Went above and beyond. Very happy with the service and friendly staff. Highly recommend Silko VW. Thank you. More

by amadams1225
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard

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Apr 05, 2024

Silko Volkswagen responded

Hi Angela and John, We are truly appreciative of you providing positive feedback of your experience with Jeff and John in the Service Dept here at Silko VW. Happy they were a positive part of your experience. Thank you! Look forward to seeing you in the future. Be well.

April 01, 2024

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Service was efficient, the staff were friendly, kind and courteous. Waiting area was clean and comfortable. I will be sure to return again in the future. More

by LBRIGGI
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Yes
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Apr 02, 2024

Silko Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

March 12, 2024

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John Medeiros is absolutely well experienced service advisor and always does an amazing job! I continue to come back to Silko solely because of Mr. Medeiros! More

by plumfamilymanagement
Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard, Billy Sim, Al Jecrois

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Mar 17, 2024

Silko Volkswagen responded

Thank you for taking the time to share your thoughts and feelings about your experience with John and Silko VW team. Customer service and satisfaction is our number one goal. Thanks for the five stars and your loyalty!

January 31, 2024

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John was great and very helpful, took his time to show and explain my questions. Wish the waiting area was a bit better equipped with better snack and drinks other than the snack machines and Keurig More

by Johnny B
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Yes
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Jan 31, 2024

Silko Volkswagen responded

Hi Johnny, We at Silko VW are very appreciative of your business and for taking the time to post a review. Happy you gave John and the team all 5-stars! Thanks for that and your feedback. Seems as though the waiting area is where you feel needs attention and why the overall score of 4-stars. However, if there is additional information you wish to discuss with me, please reach out. If you aren't aware, we are building a new VW location in Easton. Not sure of the amenities just yet but will ensure your note is shared. Best, Joanne joanne.moniz@silkoautogroup.com

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