Billy Williams
Billy Williams at Big Star Hyundai
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Billy Williams | Page 3

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

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4.7
69 Reviews
4.7

69 Reviews

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69 Reviews of Billy Williams

February 29, 2024

Dealership Rating
Employee Rating

Everyone is all super friendly and helps out when my rep is with another customer with a big smile More

by cs.sandoval25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

February 28, 2024

Dealership Rating
Employee Rating

The interaction was prompt and was greeted as soon as I walked in the door . They returned my vehicle the way I dropped it off. More

by graicfrank
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 29, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 23, 2024

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Employee Rating

Clean and Efficient, they took care of me from the moment I walked in to the Uber ride back to my house and back. 5/5! More

by tylerharris922
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 21, 2024

Dealership Rating
Employee Rating

All ways a safe place to take my car to. The wait was long but was kept updates from Kaleb More

by manene.bamba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 18, 2024

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Employee Rating

I love the service team here. Steffy is beyond helpful and makes me not feel bad about services I can’t afford and she’s super helpful with any questions I could have More

by kaylanbenz33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 17, 2024

Dealership Rating
Employee Rating

I called for appointment. Two things I wanted done. I was told no problem. After paying 100 dollars for a filter that was only 5 months old, I was told Auto Butler was offered More

by jimmybeaumont49@gmail.com
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Big Star Hyundai responded

Thank you for taking the time to share your feedback. We're truly sorry to hear about your service experience. We understand how frustrating this must have been, and we sincerely apologize for any inconvenience. I would ask you to reach out to me directly so that we may investigate exacly what happened. Kohl Young, Service Director, kohly@bigstarhyundai.com

February 16, 2024

Dealership Rating
Employee Rating

Billy communicated well and addressed our multiple issues in a single appointment. Overall a great service experience. More

by ROBINSONA313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

February 15, 2024

Dealership Rating
Employee Rating

Billy was very professional and courteous. He took care of everything with no issues. I will probably ask for him for my next service. More

by HAZEN915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

February 15, 2024

Dealership Rating
Employee Rating

They were great to deal with. Efficient and excellent in service rendered. Kept us informed of work needed to be done. More

by RAJDANIEL001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

February 12, 2024

Dealership Rating
Employee Rating

He was knowledgeable and kept a customer in tune or what he was doing and assist with them going home made them comfortable and safe thank you again More

by MURRAYSHERLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Vasquez

Feb 12, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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