Bo Long at Paul Moak Subaru

I had a very friendly, no-pressure sales experience. The salesperson Greg Scales was very knowledgable and answered all my questions on my initial visit and when I told him that I still needed some time to consider my purchase of an XC60, left me alone for the couple of weeks I needed to make my final decision to purchase the vehicle. He then gave me the numbers for the final purchase price that I was being offered before I made the trip back to the dealership. Bo Long guided me through the paperwork and forms I needed to complete and sign in a quick and efficient manner, explaining along the way.

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Sam Cain made me feel very comfortable with my car shopping experience. He did not pressure me in any way. He was professional and knowledgeable about his product. I look forward to a long time of enjoying my Subaru Outback.

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I had attempted to purchase in Memphis, not a lot of success. I had a contact who put me in touch with this dealer in Jackson MS. They were willing to deal and meet my price. In exchange I had a way to Jackson from Memphis to purchase the car. They made it very easy to purchase the vehicle. Financing, information on the vehicle use after purchase, only piece left is waiting for the company they helped me work with to get tags and title done for Tennessee. It was worth the drive to work with this dealer. Now they probably will not see me for service, but I would expect that to be first rate as well.

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I had originally purchased a new 2010 Subaru Outback from Paul Moak and made the purchase at a time when the Outback was in high demand. I felt like due to the dealer having the pressure of availability, they were unwilling to negotiate a lower price for me on this original purchase. I was pleased overall with the Outback but felt I needed to have towing/hauling capability which I didn't have with the Outback--the towing hitch was about an $800 dollar Subaru factory option, which I think is a bit inflated.

I ended up trading the Outback for a full size GMC Sierra truck which I was very happy with--minus the fuel economy. After some six months or so of hard thinking and weighing out the cost-benefit of truck ownership, I determined that even though I used the truck bed a great deal on a recent move I made--I just wasn't seeing the true value in my circumstances for continuing to drive a full size truck.

At this point I contacted PM again, to see what pre-owned Subaru vehicles were available. I worked for some two weeks with Mr. Long until I finally agreed to trade my GMC truck even, in exchange for a higher mileage 2010 Subaru Outback, which included an extended warranty agreement for 3yrs/36,000 miles. In summation, I feel the sales team at PM did all they could to accommodate me wanting to get back into a Subaru Outback. They were sensitive to my situation and made me the best deal they could; I am thankful for that. I would recommend the Paul Moak dealership to anyone.

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Buying a car (SUV) for the first time - Mrs. Hancock and Mr. Long were helpful, knowledgeable, and all-in-all a pleasure to work with. They helped us through everything from the test drive - with a very reasonable route, that helped me test the car over local roads and the interstate - to the trade-in to the sale with courtesy and fairness. I came away feeling like I had been treated with utmost respect. They were willing to work with us on pricing on a remaining 2010 - balancing our needs against their own. At the end, I got to drive away with the car of my dreams, and feel that if I have any questions or concerns in future, they will be able to help me through that, too. I would highly recommend both the dealership, and the employees - and as far as I can tell so far, the SUV, as well!

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The best way to describe the experience that my wife and I had at Paul Moak is to say that we were treated like family. Jim McLeod was the first person that introduced himself, and he took the time to sit with us and get to know us while we waited to be helped by Bo Long, who was the second individual we met. Bo was great to work with, was willing to answer all of our questions, and was incredibly friendly throughout the whole process. We then met Jerry, who handled our actual purchase and paperwork, and were again treated very hospitably. They uphold a high standard of excellence and integrity, and we would highly recommend them to any of our friends or family.

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He was verry professional.I highly recommend Paul Moak
subaru to all who are in the market for a new or used vehicle. They made it very easy to do business with . The finance dept was very professional as well as the sales force. Jamie Moak was very easy to work with.

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