Bob Garr | Page 2

Tim Patillo provided exceptional customer service and professionalism. This was by far the easiest vehicle purchase I’ve ever experienced. Tim worked with the team at Toyota of Louisville to make the dea professionalism. This was by far the easiest vehicle purchase I’ve ever experienced. Tim worked with the team at Toyota of Louisville to make the deal I wanted a reality. I will absolutely return for future vehicle purchases and will recommend Tim and Toyota of Louisville to friends and family. More

Helpful 6

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Enjoyed our experience with toyoto if Louisville. Everyone was friendly, true to their word, cooperative etc. especially Tim Patillo and Bob the finance guy. Absolutely not the usual high pressure yo Everyone was friendly, true to their word, cooperative etc. especially Tim Patillo and Bob the finance guy. Absolutely not the usual high pressure you get from some dealerships. Enjoyable experience questions answered with patience. Love the car. The drive home was great. Excited to learn about all the options. Must put on reading glasses. Lol. Will give this transaction and A+. Thank you. Hope my one I traded in finds a good home. Asap. Have enjoyed that car very much. Looking forward to a similar one with my new one. Thank you More

Helpful 11

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I was not looking forward to buying a new (to me) car but I was pleasantly surprised with the entire staff at Toyota of Louisville. They talked to us about what we were looking for and showed us only what we I was pleasantly surprised with the entire staff at Toyota of Louisville. They talked to us about what we were looking for and showed us only what we asked for. The process was clean and simple. F&I worked with us and didn't pressure us to buy anything we didn't want. All in all, it was the best car buying experience I have ever had. I recommend them to everyone. More

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Tim P. at Toyota of Louisville was great to work with. He knew we were in the market for a Grand Highlander Hybrid and kept us up to date with inventory and at Toyota of Louisville was great to work with. He knew we were in the market for a Grand Highlander Hybrid and kept us up to date with inventory and availability. The purchase of the car was seamless. Highly recommend this dealership and especially Tim P. This is our second car purchase with Toyota of Louisville and we have been very happy with their customer service. More

Helpful 12

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If you want a Toyota. Come to Toyota of Louisville instead of Oxmore. They really go above and beyond here! Come to Toyota of Louisville instead of Oxmore. They really go above and beyond here! More

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Working with Dennis Fante and his team was without a doubt the best car buying experience I have ever had. A very smooth and quick transaction. I have recommended, and will continue to recommend Toyot doubt the best car buying experience I have ever had. A very smooth and quick transaction. I have recommended, and will continue to recommend Toyota of Louisville to my family and friends. More

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First of all ,I arrived before they open and they let me in and I saw them taking care of other customers too, very friendly stuff ,huge thank you Tim Patillo for your honesty and professionalism and making in and I saw them taking care of other customers too, very friendly stuff ,huge thank you Tim Patillo for your honesty and professionalism and making this happen, exceptional buying experience . More

Helpful 8

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Tim was very helpful. My only criticism, as a woman, was that I worked with two women via email and on the phone and when I arrived at the dealership, I asked for either My only criticism, as a woman, was that I worked with two women via email and on the phone and when I arrived at the dealership, I asked for either Ashley or Kristin and was told that they didn't work that way. I would have appreciated working with either of them since they helped me tremendously and were a big part of my decision to take the time to drive to Louisville. I spent a couple of hours at the dealership and everyone was very professional, but I didn't see any women that day. Luckily my brother was with me, otherwise I would have reconsidered buying a vehicle. More

Helpful 7

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TOL has always been great to me since 2014 with both sales and service. That’s why I keep coming back. sales and service. That’s why I keep coming back. More

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Tim was very patient, understanding and supportive. I appreciate the effort put into getting a good car for me. I appreciate the effort put into getting a good car for me. More

Helpful 10

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