Bob Hargrave
Bob Hargrave at Jim Hudson Ford
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Bob Hargrave

Service Advisor

Jim Hudson Ford

1201 W Main St
Lexington, SC 29072

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4.8
226 Reviews
4.8

226 Reviews

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226 Reviews of Bob Hargrave

April 28, 2024

Dealership Rating
Employee Rating

Good pricing, great salesperson, all around good experience.. Jim Hudson Ford made buying a car easy. And we always like to buy local. More

by Bruce.a.smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Slaven , AJ (Johnson) in sales

Apr 29, 2024

Jim Hudson Ford responded

Thank you for your positive review! We're thrilled to hear that you had a great experience with our salesperson and found our pricing to be good. We appreciate your support for local businesses and are glad we could make your car buying process easy. We look forward to serving you again in the future.

April 23, 2024

Dealership Rating
Employee Rating

Bob always gets the job done , for me and my husband’s company . Thank you bob More

by lmatthews0123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Jim Hudson Ford responded

Thank you for your kind words and for choosing our dealership for your automotive needs! We're delighted to hear that Bob has consistently provided excellent service for both you and your husband's company. We appreciate your loyalty and trust in us. We notice that your rating does not align with your review, if there is anything you would like to discuss further about your experience, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

April 22, 2024

Dealership Rating
Employee Rating

They have treated us as we hoped. No pressure. Decent price on new vehicle. Service department was quick and did a great job. No complaints anywhere. AJ in sales and Bob in service w More

by Bruce.a.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Tyler, Jeff Slaven , AJ (Johnson) in sales

Apr 23, 2024

Jim Hudson Ford responded

We're thrilled to hear that you had a positive experience with our sales and service departments. We always strive to provide our customers with the best service and fair prices. Thank you for your kind words and we look forward to serving you again in the future.

April 21, 2024

Dealership Rating
Employee Rating

Always a great experience at the Service Center for Jim Hudson Ford! My service advisor, Bob, is always professional and efficient, getting my truck in and out in great fashion. Fair rates, great people, n More

by Theorrfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Jim Hudson Ford responded

Thank you for sharing your positive experience! We are thrilled to hear that your service advisor, Bob, provided professional and efficient service and that you found our rates fair and our staff friendly. We strive to create a customer-focused environment and are glad you enjoyed our waiting area. We appreciate your feedback and look forward to serving you again!

April 21, 2024

Dealership Rating
Employee Rating

Left car for three days and it wasn’t fixed . This is the third time it has been in the shop for the screen going out More

by lmatthews0123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 23, 2024

Jim Hudson Ford responded

We're sorry to hear about your ongoing issue with your car's screen. We understand how frustrating this must be for you, especially considering it's the third time it's been in the shop for the same issue. To investigate the matter further, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

April 20, 2024

Dealership Rating
Employee Rating

Took car in at 1:00’PM and work was done by 3:00 PM. It was easy and Bob Hargrave was so nice! More

by conniesetzler
Service Price Transparency
Service Time
Recommend Dealer
Yes
Apr 22, 2024

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that you had a pleasant experience with us and that our team was able to assist you in a timely manner. We appreciate your business and hope to see you again in the future.

April 01, 2024

Dealership Rating
Employee Rating

Quality & fast service with friendly customer care. The service dept was attentive and ensured every thing was completed per request. I definitely recommend Jim Hudson Ford for quality service. More

by Cbaileylloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

Apr 02, 2024

Jim Hudson Ford responded

Thank you for your positive feedback! We are thrilled to hear that you had a great experience with our service department at Jim Hudson Ford. Our team works hard to provide quality and fast service while also ensuring customer satisfaction. We appreciate your recommendation and look forward to serving you again in the future.

March 31, 2024

Dealership Rating
Employee Rating

The guy that came out was very professional. He arrived on time, performed his duties and left. Very pleasant experience Beats the devil out of going to the dealership and having to wait. More

by PELLEDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

Apr 01, 2024

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that you had a pleasant experience with our technician. We strive to provide professional and efficient service to our customers. We appreciate your business and look forward to serving you again in the future.

March 30, 2024

Dealership Rating
Employee Rating

The tech that performed the work did a amazing job. He is like a mechanical genius More

by JPTAMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rene Campbell, Tony Dooley, Carri Watkins , vanessa

Apr 01, 2024

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that our tech provided exceptional service and demonstrated their expertise. We appreciate your business and look forward to serving you again in the future.

March 30, 2024

Dealership Rating
Employee Rating

Mr Shane is the best one there and made me feel welcome and was nice to be around More

by logan sharpe
Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver, Ronnie Tyler, Carri Watkins , Mr Shane was excellent

Apr 01, 2024

Jim Hudson Ford responded

Thank you for sharing your positive experience with Mr. Shane. It's great to hear that he made you feel welcome and was pleasant to be around. We appreciate your feedback and will be sure to pass along your kind words to him.

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