Jim Hudson Ford

Jim Hudson Ford
1201 West Main Street
Lexington, South Carolina 29072

Sales: (877) 813-2616
Service: (803) 951-8199
Parts: (803) 359-6151

Manufacturer: Ford


Most Reviewed Employees
Jake Gonzales Jake Gonzales
Internet Sales Manager
JR Honeycutt JR Honeycutt
Sales Consultant
Daniel Granger Daniel Granger
Sales Consultant
Paul La Rosa Paul La Rosa
Sales Consultant
Brian Risner Brian Risner
Internet Sales Manager
Terrell Hicks Terrell Hicks
Sales Consultant
Mike Hill Mike Hill
Sales Consultant
Jarret Cox Jarret Cox
Sales Consultant
Ernesto Alvarez Ernesto Alvarez
Sales Consultant
Craig Ellis Craig Ellis
Sales Consultant
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Customer Lounge Area
Free Coffee
Free WiFi
Parts Store
Television

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.6/5
31 Reviews
Jim Hudson Ford

Overall Score: 5 Star Rating4.6



About Jim Hudson Ford
Certified: Jim Hudson Ford
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Jim Hudson Ford has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Jim Hudson Ford
Jim Hudson Ford, formerly Ben Satcher Ford, is part of Jim Hudson Automotive Group that has been serving Lexington and the greater Columbia, South Carolina area for over thirty years with a commitment to complete customer satisfaction. To underscore that focus on customer service, Jim Hudson has been voted Best New Car Dealership by readers of The State for ten years in a row and counting! We look forward to serving all of your sales, service, and parts needs at our dealership conveniently located on West Main Street in the heart of Lexington.


18th hole
5/8/2012 4:10:39 PM

Overall Score: 2 Star Rating   2.0  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: John

My Review of Jim Hudson Ford:
Wife went to dealership to get service work while I was temporarily out-of-town. She knows nothing about cars & authorized the repair. Was charged a ridiculous labor charge on a very quick repair. Feel like they totally took advantage of her lack of knowledge. I own two Fords, live 3 miles away & will never return.

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harlincs
4/9/2012 9:29:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jake Gonzales

My Review of Jim Hudson Ford:
We still can't believe how pleasant and easy our car buying process was. We found a vehicle on-line and the next day had made a great deal within an hour. From the minute we walked into the dealership until we drove off in our new purchase was so seamless we were stunned. The price was fair, customer service was excellent by Wade Long and we will recommend Jim Hudson Ford to everyone we know. We were especially impressed by no "game playing" we had experienced at other dealerships. True professionalism at its best! Our next vehicle will definitely be at Jim Hudson!

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Jinglehiemerschmidt
3/25/2012 8:24:23 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jake Gonzales

My Review of Jim Hudson Ford:
Great experience. I have bought 7 cars from a dealer (this was the first used car I have ever bought and didnt expect very much from 'used car people') and have never had what I would call a good experience. I always leave feeling like I just fought someone. Not at Jim Hudson. Jake was very professional and a pleasure to work with. Jeff (cant remember his last name) in the Finance office also worked hard to make sure that the payments were in my comfort zone. Overall it was a truly great experience and Jake went well above and beyond to make the experience not only memorable, but repeatable. I will be calling him when I need another car.

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Jess Teel
2/17/2012 9:58:43 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jake Gonzales

My Review of Jim Hudson Ford:
I just piurchased a 2012 Ford Mustang Shelby GT 500 Covertible from Jim Hudson Ford of Lexington,SC and had the pleasure of working with Mr. Jake Gonzales over a two week period.Mr. Gonzales worked hard to assist me in my purchase decision and to obtain the car that I wanted. He followed up on all of my questions and request for information in a very timely manner. Overall, this was an outstanding purchase experience for me.

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jbaker317
2/16/2012 5:57:09 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jake Gonzales, Paul La Rosa

My Review of Jim Hudson Ford:
For the first time EVER I have gotten way more than I expected from a car dealership! EXCELLENT SALESMAN AND OFFICE MANAGER!! From the very begining Jake was very helpful and worked hard to make it a pleasurable experience. He was able to get me exactly what I was wanting even though I knew I was asking for a lot! Jake answered all of my questions throughly and even made himself avalible to answer questions after the sale was finalized. There was no question or concern that was not addressed by Jake or Paul with their full attention. I PLAN TO TELL EVERYONE I KNOW ABOUT WHAT A GREAT EXPERIENCE I HAD AT JIM HUDSON AND HOW AWESOME JAKE AND PAUL WERE!!

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TonyVI
1/27/2012 4:58:40 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jason Crapps

My Review of Jim Hudson Ford:
Took my used 2010 Ford Focus in for an oil changed, they found a minor oil leak anbd took care of it. Jason Crapps handled the paper work, keep me informed with what the mechanic was doing. The reason for this rating is to recognise great service performed by Jason, the mechanic and Jim Hudsen Service Department by this satisfied custumer. thank you Jason.

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dlcs
12/3/2011 8:43:37 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jake Gonzales

My Review of Jim Hudson Ford:
Jake Gonzales was polite, courteous, very helpful and patient. Jake spent alot of time with me to find just the vehicle I wanted, there was no pressure to accept anything more or less than what I was actually looking to purchase. This was the most pleasant car purchasing experience I've had.

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jlm91
12/3/2011 2:20:28 PM

Overall Score: 1 Star Rating   1.2  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: I don't want to say.

My Review of Jim Hudson Ford:
My purchase at Jim Hudson was my 1st purchase of a car ever. I was very excited and ended up purchasing a 2006 Ford Escape from them in May 2011. Within the first 2 weeks of my purchase my vehicle began stalling out whenever I would stop. I took it in the shop and they had it for hours and then finally called saying there was nothing wrong with the vehicle. I had to pick the car up since it is my only transportation hoping the problem would not happen again. Well, it did. I took it to their service center multiple times and they would keep my car for days and then tell me there was nothing wrong. I told them it might be the idle valve (after talking to a friend) and so they just fixed it. The issue was still ongoing and after taking it in for service one time after the "fix" and them keeping it for almost a week and doing NOTHING I gave up. I just dealt with the issue of my car cutting off at stop lights and stops signs and then hoping my car would not cut off one time and a car hit me. Well, 2 weeks ago the problem began getting even worse. After the car would cut off and I tried to shift into drive or reverse it would just cut right off again. I would have to put the car in nuetral and slam on the brake and drive for it to start up. My father contacted Jim Hudson and they told us to come in and they would talk to us. Well, the day I went to speak with them my transmission failed. How convenient. I was stranded on the side of the interstate for almost 2 hours. We were hoping Jim Hudson would help us and work something out. Maybe fix the car, since they didn't from the beginning, and they sold me a lemon. Or let me trade the car in for another one. But they did NOTHING! Do not buy a vehicle from this dealer because they will sell you lemons and then say sorry you bought it, figure it out on your own. I have no idea what I am going to do now, but I will never buy a Ford or car from this dealer again. I am terrified to purchase any vehicle again. Thank you for the terrible experience Jim Hudson.

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tcryan
11/30/2011 1:05:51 PM

Overall Score: 3 Star Rating   2.6  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: henry adams

My Review of Jim Hudson Ford:
purchased mercedes clk. had to have car towed twice in first two wks of ownership. changed batt. twice. could not diagnose problem. dlrship did not stand behind car, was not treated fairly on trade of mercedes. purchased new ford rngr from dlrship. had rebate money to offset negative equity. veh did not live up to standard. received phone call from hyundai dlr (mgr.henry adams)_after answering survey. he wanted to helped solve problem w/o me talking to Mr. Hudson. he promised that I would be satisfied with solution. he said he would call back, never did. i called him, no return ph. call. typical car salesman bs. Jim Hudson is all about max profit on every deal. they cant help themselves. sales people (paul laruso) does not know product. Had to inform him of veh incentives. dlrship puts these people on the flr w/o proper training. would be very surprised if i receive ph. call from Mr. Hudson.

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SBMejia
11/23/2011 9:16:32 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jake Gonzales

My Review of Jim Hudson Ford:
I am a Ford man. My last five purchases have been Ford trucks or cars all from different dealerships. My experiences with all of them have been like going to the dentist for a root canal - very unpleasant and somewhat painful. When I knew I was going to purchase a truck I decided to give Jim Hudson Ford a try. My wife and I had tried this dealership when it was Ben Satcher Ford with no success. Needless to say, we were not looking forward to the experience. However,we did want to buy local so we gave it a shot. Jake Gonzales was our salesman. He was very helpful in finding a truck in my price range with the features that I wanted. He was helpful without being pushy which is one thing I really appreciated.

Jeff Joseph was equally helpful in explaining the extended warranty and the importance of it. We don't usually purchase the extended warranty. This time we're grateful that we did.

I would rate my overall experience as excellent. I will definitely buy my next vehicle from Jim Hudson Ford - my wife has her eye on the Taurus!!

Steve Mejia

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