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Bob Hogan
Bob Hogan at West Side Garage, INC.
Refer Me

Bob Hogan | Page 2

Service Director

West Side Garage, INC.

822 Broadway St
Berlin, WI 54923

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4.9
73 Reviews

Dealership Experience

30 yrs, 9 mos

Industry Experience

53 yrs

Specialties & Trainings

Automotive Technology Degree

4.9

73 Reviews

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73 Reviews of Bob Hogan

November 10, 2023

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Employee Rating

The dealership , is up to superior excellence in quality work performance, when working on your vehicle, and staff is really friendly, so glad I purchased my vehicle there from the dealership. Thank u again More

by brbvick
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Recommend Dealer
Yes
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Nov 13, 2023

West Side Garage, INC. responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! West Side GM Team (920) 361-5100

October 29, 2023

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Courteous and helpful employees answering my numerous questions. The car looks great and I’m happy it was detailed when the repairs were completed. The car looks like new again. Thank you guys. More

by charredmuffin
Recommend Dealer
Yes
Helpful
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Oct 31, 2023

West Side Garage, INC. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. West Side GM Team (920) 361-5100

October 12, 2023

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Jeff Kapp keeps me coming back! He is the best! He Always provides excellent service. More

by midgee25
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Maldwin, Diane Simenson-Grant

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Oct 13, 2023

West Side Garage, INC. responded

Thank you for the awesome feedback! You're right, Jeff is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. West Side GM Team (920) 361-5100

October 11, 2023

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That was fun, but wish there had been popcorn :) ! See you at 5,000 miles! More

by JSD
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Stibb, Charles Williams

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Oct 12, 2023

West Side Garage, INC. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. West Side GM Team (920) 361-5100

October 10, 2023

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Very nice and easy to work with. Enjoy the service and friendly people that work there too. More

by drangeloff1
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Recommend Dealer
Yes
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Oct 11, 2023

West Side Garage, INC. responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. West Side GM Team (920) 361-5100

October 05, 2023

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Good techs. Work area clean. Good customer care. Overall great people and very clean environment. More

by Jim floeter
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Yes
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Oct 06, 2023

West Side Garage, INC. responded

Thank you so much for your excellent input, Jim! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! West Side GM Team (920) 361-5100

October 01, 2023

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Employees are courteous. Work was done in a timely manner. Will be back again next fall! More

by darlenebahn07
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Recommend Dealer
Yes
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Oct 04, 2023

West Side Garage, INC. responded

Thank you for taking the time out of your day to share your wonderful experience with us, Darlene. We are delighted to hear you were treated with prompt, courteous, and informative service on your car. We will look forward to helping you again when it’s time for your next service. West Side GM Team (920) 361-5100

October 01, 2023

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On time service. Always find a way to fit you into the schedule. Always explains the service needed More

by pskram
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Recommend Dealer
Yes
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Oct 04, 2023

West Side Garage, INC. responded

Thank you for your kind words. We feel our service department is what makes West Side GM of Berlin special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. West Side GM Team (920) 361-5100

September 26, 2023

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Employee Rating

Curious, caring, helpful, and very reasonable prices. My vehicle broke down and the service center came to the rescue! Thank you Jeff. More

by cjpalmatier1161
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 27, 2023

West Side Garage, INC. responded

Thank you for your kind words about Jeff and the rest of the team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. West Side GM Team (920) 361-5100

September 15, 2023

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Employee Rating

Clear explanation of needed service with opportunity to ask questions. Professional interactions with experience based knowledge base. More

by burlingt
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Sep 18, 2023

West Side Garage, INC. responded

Thank you for this amazing review! We really appreciate your business. West Side GM Team (920) 361-5100

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