Bob Hunter | Page 2

The best Lexus dealer to buy from. I have been a loyal customer for about 20 plus years. Frank Marsala is an excellent person to work with. He is always going the extra mile to make ea I have been a loyal customer for about 20 plus years. Frank Marsala is an excellent person to work with. He is always going the extra mile to make each customer feel like family. Yomar Contreras to me is an amazing sales person. He is very knowledgeable about the Lexus product. He was very professional and courteous to me. Yomar even took time to deliver the new car to my parents house in Miami and pick up the trade in late at night, that is very much appreciated. MOEZ SACHEDINA Is an excellent finance manager I was in and out of his office in less than 20 minutes with my finance contract all done. So to me Lexus of Pembroke Pines is always going beyond the call of duty to make each customer a customer for life. KEEP UP THE AMAZING EXPERIENCE. More

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My experience was excellent! ! Otanyi was amazing. He was so patient with me even after I changed my mind on the color of car I wanted. He found the car and kept me informed of it ! Otanyi was amazing. He was so patient with me even after I changed my mind on the color of car I wanted. He found the car and kept me informed of its arrival day. He went above and beyond what I expected. Art Armani in your Finance Dept. was great. I can't say enough about both of these gentlemen!! More

by BLUSLADY Verified Customer Verified Customer

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From the moment I walked in the show room I was welcomed by Michael Hidalgo and he was friendly and knowledgeable of every single car he showed me every feature and answered all my questions in a friendly a by Michael Hidalgo and he was friendly and knowledgeable of every single car he showed me every feature and answered all my questions in a friendly and professional manner when it came to the the negotiation the sales Mgr Mr Horton came back to me with a good and fair deal quickly NO DRAMA. and lastly the finance manager Fanny was extremely patient in explaining all my choices when it came to additional warranties and protection as well as financing She made me feel at ease. This is was by far the best experience I have ever had buying a new vehicle. More

by cerovad0562 Verified Customer Verified Customer

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My salesman Adeel Sadiq was very knowledgeable and professional. This was my 2nd purchase from Adeel. The dealership as a whole also treated me very well. They made my deal/purchase very easy. Unl professional. This was my 2nd purchase from Adeel. The dealership as a whole also treated me very well. They made my deal/purchase very easy. Unlike most dealerships, they honored their word throughout the entire buying and delivery process. My car wasn't at the dealership yet when I agreed to purchase it and the delivery date that Adeel gave me was the exact day that my car arrived at their dealership. A Sales Manager, Rohan Alexander, who oversaw the delivery of my car made sure that the accessories (tint & side body moldings) to my car were properly ordered by their parts department and the work completed by their service department as soon as my car arrived at the dealership. Need less to say, I highly recommend that you make a "deal" with Adeel! More

by ANDREWSMARKS Verified Customer Verified Customer

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I called 2 weeks ago and left a voicemail to my representative taking my car. Still waiting for her to call me back the job they did on my car are not completely done. A part under the engine are representative taking my car. Still waiting for her to call me back the job they did on my car are not completely done. A part under the engine are not secured probably. Call me at (239) 400-9350 More

by MONTI.FREDERIC Verified Customer Verified Customer

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Customer service is great. Everyone is helpful and there process is simple and very fast. Everyone is helpful and there process is simple and very fast. More

by QUINA5504 Verified Customer Verified Customer

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Excellent professional courtesyi would highly recommend this to anyone who is in search of a vehicle this to anyone who is in search of a vehicle More

by lavernethomas36@miamigov.com Verified Customer Verified Customer

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sent email to various people at PPLexus, no response. Finally got a phone call from the parts mgr. We had a nice talk. Evidently he went to the service director about my customer's problem and got now Finally got a phone call from the parts mgr. We had a nice talk. Evidently he went to the service director about my customer's problem and got nowhere. I rcvd a phone call from the Serv Director's secretary and she told me to all Corporate. I suggested that PPL complete their investigation and reply by email with a report. They never did. I would like to send the same email that I sent to PPL to corporate but do not have an email address. Bruce Toski 954 465 8880 More

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Lexus had great service and attention to details but I do miss the free loaner service. miss the free loaner service. More

by tweetydsp Verified Customer Verified Customer

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Great services provided by Andres and the finance manager... it is worth mentioning that Lexus of Pembroke Pines knows how to please its customers. manager... it is worth mentioning that Lexus of Pembroke Pines knows how to please its customers. More

by ttsbrow Verified Customer Verified Customer

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