Bob Rogers | Page 7

Ford Taurus We drove almost 2 hrs. They were fast,efficient and had us heading back home with our new purchase in record time. Thanks for the great pricing too We drove almost 2 hrs. They were fast,efficient and had us heading back home with our new purchase in record time. Thanks for the great pricing too with no pushy sales tactics. More

Helpful 0

Report | Print

Best dealership I have dealt with I have 5 cars at home and usually trade in one every 2 years, so I have dealt with many dealerships, but never taken the time to write a review; this I have 5 cars at home and usually trade in one every 2 years, so I have dealt with many dealerships, but never taken the time to write a review; this time I'm doing it becuase it's definitely worth it. I visited Kistler Ford to test drive a car. Since I got there, the service and attention were first class. I decided to buy the car and Eric Pitzen led the entire process that to my surprise, due to unpleasant experiences with other dealerships, was fast, transparent, upfront, friendly, and with absolutely no bs; just the way I like doing business. Even when dealing with the Finance guys, where I've had previous bad experiences at other places, the transparency was fantastic (very clear numbers, interest rates, good explanation of additional guaratees but zero pressure to buy and spend extra money, and really fast). When I buy another Ford, I will definitely go back to Kistler; they do a great job there. Miguel A More

Helpful 0

Report | Print

Best new car purchase experience yet! Kistler Ford made our new car purchase our best experience to date. The staff was friendly and attentive they answered all our questions as well as ou Kistler Ford made our new car purchase our best experience to date. The staff was friendly and attentive they answered all our questions as well as our concerns as far as affordable payments. I would highly recommend them to others looking to buy or lease a new Ford vehicle. More

Helpful 0

Report | Print

You would think a $50,000 Platinum Pickup would be dependabl My truck has been in their service dept probably 17 to 20 times in the last 24 months. I got it back yesterday and it still is not fixed. If I would n My truck has been in their service dept probably 17 to 20 times in the last 24 months. I got it back yesterday and it still is not fixed. If I would not have purchased the extended service time I would probably be out $25,000 to $30,000 in costs. Plus add to that the time I have spent running the truck back and forth to the dealer. Over the last three weeks the truck has been in and out of the service department 3 times and it is still not fixed right. After two weeks to fix a heater problem during which they broke the windshield I get it back "fixed". I drove about twenty miles and the hoses blew off. Antifreeze and water everywhere. Took it back to get this fixed and fix a rattle they left in it. % days later I go to pick it up and drove about twenty feet and the rattle was still there. Drove around the building and back in side. Took a guy for a "test" drive. Literally I backed out of the building drove ahead about 5 feet hit a speed bump and the guy said I heard it backed up drove back in and two days later I went to pick it up again. Rattle is gone but now the seatbelt and airbag sensors don't work. So who will be liable in an injury accident "if" the airbag doesn't go off or does go off with my grandson setting in the seat? Ford customer service basically told me sorry there's nothing we can do. More

Helpful 1

Report | Print

Taurus Bob and Justin took very god care of me. I was there for less than an hour and the paperwork was very efficient and I will always come back to this de Bob and Justin took very god care of me. I was there for less than an hour and the paperwork was very efficient and I will always come back to this dealership. I highly reccomend this dealership! More

Helpful 0

Report | Print

This was my first time dealing with Kistler Ford and I was very impressed. Bob Rogers and Lauren Moreau were very Friendly and Helpful and made the purchase of my 2014 Mustang effortless which is the way was very impressed. Bob Rogers and Lauren Moreau were very Friendly and Helpful and made the purchase of my 2014 Mustang effortless which is the way I like it. They both knew what they were talking about and made my purchase a very enjoyable one. Keep up the GREAT work!! More

Helpful 0

Report | Print