Bob Slater

The Gentleman at quality Chevy went above and beyond especially Kscaper & Mark . They were spot on !! Very polite and helpful with explaining everything. Also kudos to the gentleman at the front desk ru especially Kscaper & Mark . They were spot on !! Very polite and helpful with explaining everything. Also kudos to the gentleman at the front desk running the numbers , all three explained each detail on were they could help Hands down very professional not pushy This is my third time here and each time the Team Chevy is the best ! Thank you Ed schmidt More

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First thing they should do is take "Quality" OUT OF THE NAME! Absolute worst service experience in my 50+ years of driving! Went in to get drivers side window fixed. Six hours later they tell me they need NAME! Absolute worst service experience in my 50+ years of driving! Went in to get drivers side window fixed. Six hours later they tell me they need a part. a week later they call and say, "the part is in!" When I get there they say, "Sorry, they ordered the wrong part". They call me a week later and said, your part is in. I go in and the service lady asks why I'm there. I explain that I was told the part was in. She said, "I don't know why they told you that, your part isn't in" Finally after weeks they call and tell me the part is in! I ask for conformation that the cradle for the drivers side door is in. "Yes, we can take you next Wednesday". I drop the car off at the scheduled day and after 4.5 hours they call me and say, "Someone ordered the wrong part". I tell them I'll come get the car and when I get there I'm handed my keys so I go to the garage to get my car.. no car around. The service guy is there and asks me what I'm looking for, I said My Car! The white Equinox, he says, "it's outside". I aks where outside and he points to the door and says, I'm showing you where it is!" I ask if it's to the right or left as I go outside and he says to the right. I go out to the right but no car.. I look left, no car, i.e., no cars at all! I go back in and the guy takes the keys from me and walks away mumbling to himself. He walks in a completely different direction than he told me to go and 5 minutes later he pulls up outside the bldg,, not into the garage, he leaves it on Van Nostrand Ave. (If you know Englewood you know this is a busy street) and hands me the keys. No apology, no thank you for considering us, nothing. If there are less skilled, unprofessional service departments somewhere, I've never dealt with them! Quality is the one word that does not belong associated with this Cevy Buick dealership More

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Best new car experience ever. Highly recommend so patient with me. Love my Buick encore GX . I drove several cars over several different weekends they didn't push me to buy right Highly recommend so patient with me. Love my Buick encore GX . I drove several cars over several different weekends they didn't push me to buy right away. They wanted me to be comfortable with the vehicle I was picking out. More

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Worst service department I have ever seen in any dealership, used car place, private repair place in the world. Not only do they not fix your car properly. They are rude, arrogant disrespectful, the dealership, used car place, private repair place in the world. Not only do they not fix your car properly. They are rude, arrogant disrespectful, they don’t return emails or phone calls and then they shake you down for more money than they agreed to when you pick up your car I won’t give it back to you.! More

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Kasper was great, he helped with my trade and to make me feel extremely comfortable with the deal. I would recommend him and Qualify Chevy to everyone. feel extremely comfortable with the deal. I would recommend him and Qualify Chevy to everyone. More

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They helps me in 2019 with leasing my truck. And not today I’m financing it out. The service was amazing both times. I’ll be coming back soon to upgrade to a 2022 And not today I’m financing it out. The service was amazing both times. I’ll be coming back soon to upgrade to a 2022 More

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