Bobby. Chan | Page 4

Excellent Dealership. Professional Staff We have been with Town and Country BMW now for around 12 years and can only say excellent things. Their Service Department starting with one of thei We have been with Town and Country BMW now for around 12 years and can only say excellent things. Their Service Department starting with one of their Managers, Rohan Beersa. are superb and professional. Service Advisors, Andrew Mak and Bobby Chan are simply FANTASTIC. The last few years I've been requesting specifically Bobby as his anticipation of our needs is simply awesome. Our last three vehicles have been from Terry MacKay, who was outstanding as usual. Since dealing with Terry more then four years ago, on previous vehicles, her personality has never changed. Always a pleasure to deal with. Always a wealth of knowledge and very professional. Always friendly. Simply put, sincere. Michelle Fung, our Presentation Specialist was excellent. Very patient. Soft spoken and knowledgeable. Excellent presentation of our two new vehicles and very good frequent followups to ensure all was good. Thank you to Town & Country BMW. Can't wait for the next vehicle. Regards, Lily Ho-Tai MD FRCPC Michael Oliveiro More

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Excellent customer service Very good customer service right from the beginning. All inquiries were answered promptly and I was introduced to personel and services right away. Very good customer service right from the beginning. All inquiries were answered promptly and I was introduced to personel and services right away. This was my first BMW and without Sammy would not have even considered to purchase one. I'm very happy with the car and service I have gotten at the dealership. More

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Thank-you to Town & Country BMW Team You made car purchasing experience enjoyable and made us feel special. Fabian Wills is the main reason I chose to purchase our 2nd car in the past yea You made car purchasing experience enjoyable and made us feel special. Fabian Wills is the main reason I chose to purchase our 2nd car in the past year from Town & Country. Exceeded expectations. Received it earlier than I thought possible. Pirout and Michelle did a very thorough job. Everyone was very attentive. A fun experience with knowledgeable people. No recommendations. It was a great experience working with the Town & Country team. More

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