Bobby Eskey | Page 59

Replacement of headlight I was greeted cheerfully at the Service Desk by Bobby Eskey and asked how I could be helped. I explained that the passenger headlight went out on my n I was greeted cheerfully at the Service Desk by Bobby Eskey and asked how I could be helped. I explained that the passenger headlight went out on my new Ford Fiesta. The Service representative asked all the necessary questions to properly assess and correct the situation. Another representative came out to tell me that they would have to get the replacement bulb from another location and that it would be ready in 10 minutes. The staff was quick, professional, and apologetic for the "bad bulb". More

Helpful 0

Report | Print

Great Customer Care They go out of their way to take care of their customers! I always feel confident that the repair to my vehicle was done with accuracy, care and pride They go out of their way to take care of their customers! I always feel confident that the repair to my vehicle was done with accuracy, care and pride. More

Helpful 0

Report | Print

Excellent visit as always Columbia ford service department is always friendly n courteous. I am always completely satisfied with my visits and overall experience with Columbia Columbia ford service department is always friendly n courteous. I am always completely satisfied with my visits and overall experience with Columbia ford. It's the only dealership I will go to for all my Ford needs. More

Helpful 0

Report | Print

Prompt attention received! I really appreciated Bob's attention to my passenger door that wouldn't shut or open. He arranged immediate attention,and a service solution, as a ser I really appreciated Bob's attention to my passenger door that wouldn't shut or open. He arranged immediate attention,and a service solution, as a serious event may have occurred. More

Helpful 0

Report | Print