Bobby Fox | Page 3

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi cazinoman16, Thanks a bunch for sharing your positive experience with Ray! We're delighted to hear that he was great, answering all your questions and concerns while providing detailed explanations. We'll be sure to pass along your appreciation to Ray! If there's anything else you need or if you have more feedback to share, feel free to let us know. We appreciate your support! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi gcaverly1, Thank you for your review! We're delighted to hear that you found our dealership clean, organized, and well-run. It's great that you found our staff knowledgeable, willing to help, and answered all your questions as well! We appreciate your positive comments about Steve, who explained every difference between the two models of Grand Cherokees, kept you updated throughout the process, and ensured you had no further questions. If there's anything else you need or if you have more stories to share, feel free to reach out. Enjoy your new vehicle! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi mickeyjack17, Thank you for sharing your feedback with us! Upon receiving your comments, we promptly shared them with our management team. We understand that our sales manager, Ed, has reached out to you to discuss your experience in greater detail. We acknowledge that your overall experience was pleasant, but we also recognize your concern regarding the amount you received for your trade-in vehicle. It's important to clarify that our trade-in appraisal process utilizes software that considers various factors such as the market value, overall condition, mileage, CARFAX vehicle history report, maintenance history, and more. The pricing is determined to be fair for both you and us, allowing us the opportunity to include the vehicle in our pre-owned inventory. Our management team is available to address any further concerns or questions you may have about your experience. Please feel free to reach out to us at your convenience, as we are here to assist you in any way we can! Thank you for your understanding, and we look forward to the possibility of serving you again in the future. Best Regards, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi NICKCASTAGNO, We're thrilled to hear that our team went above and beyond to help you out of a sticky situation with your old car and into a brand-new one! Providing exceptional service and solutions is what we strive for. If you ever need anything else or have more feedback to share, please don't hesitate to reach out! We're here to assist you! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi FoxGears, We're delighted to hear about your pleasant visit and purchase of a Jeep! Providing a no-pressure environment and ensuring that you get what you came for are our top priorities. It's fantastic to hear that Steve and Bobby contributed to your positive experience. Your willingness to recommend us to your friends means a lot, and we appreciate your trust in us! If you or your friends ever have more questions or need assistance in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hey eardley5, We're delighted to hear that Zach provided you with a professional and attentive experience during your vehicle purchase! Making the process stress-free is something we strive for, and it's wonderful to know that you had a pleasure working with Zach! If you ever have more questions or need assistance in the future, please feel free to reach out! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi mcrimaldi789, We're delighted to hear that you had a pleasurable experience with our staff! Your satisfaction is our top priority, and we look forward to assisting you again in the future! If you have any questions or need further assistance, please don't hesitate to reach out! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi momooney711, Thank you for sharing your positive experience with Ray! We're thrilled to hear that he provided you with excellent service and answered all your questions! If you have any more inquiries or need further assistance in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Dan, Thank you for your kind words! We're thrilled to hear that Dennis and the rest of our team exceeded your expectations! Providing exceptional assistance is what we aim for, and it's wonderful to know that we met that goal for you. If you ever need anything else or have more feedback in the future, please don't hesitate to reach out. We're here to assist you! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hello Afoerst138, Thank you for taking the time to leave a review! We're thrilled to hear that you had a great experience with us! It's fantastic that we could provide helpful and clear assistance and that we could provide a quality experience. We look forward to welcoming you back in the future! If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team