Bobby Mil | Page 3

Great Dealership from Top to Bottom Honda Accord Hybrid EXL Best experience buying a car I've had in 25 years. Ms Maxine Stewart was an excellent sales associate knowledgeable, professional and thorough. The Best experience buying a car I've had in 25 years. Ms Maxine Stewart was an excellent sales associate knowledgeable, professional and thorough. The sales manager's Rob and Anthony were patient, professional and honest and my finance manager Joe was awesome. I definitely recommend this dealership to others and will be coming back with my daughter to buy a car later this year. More

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Customer service is #1 From the first night I went in to test drive a car, Laura Joseph was the opposite of a pushy salesperson. She took the time to listen and without pres From the first night I went in to test drive a car, Laura Joseph was the opposite of a pushy salesperson. She took the time to listen and without pressure, let me look and experience the cars i was interested in. Her product knowledge is extraordinary. With all the technology inside the car, I was happy the person I was working with spoke the same language as me and knew in detail how modern features worked. When it came down to price, they were fair and honest. I gave this dealership my business based on the experience. Yes, there are 2 other dealers equidistant, and yes they can all sell me the same car, but Laura's calm, peaceful, and overall pleasant character swayed me to work with her. There were issues that arose that were out of anyones control, but in the grand scheme, they were minor and everyone who I worked with was proactive and wanted to help make everything right. I give Ourisman Honda a 5 star review and if purchasing another Honda in the future, will gladly come back. More

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CRV Honda Second Car Purchase This was my second time purchasing a CRV from Ourisman Honda. The Ourisman Honda personnel were excellent. In fact 2 of the Ourisman employee's were This was my second time purchasing a CRV from Ourisman Honda. The Ourisman Honda personnel were excellent. In fact 2 of the Ourisman employee's were the same people I had dealt with when I purchased my first CRV. I initially arrived asking for Rob Mil who had been my sales rep when I purchased my first CRV over 6 years ago. However, I was glad to see that Rob Mil remembered me and had been promoted. My new sales person was Brandon Hicks-Hamilton. Brandon was awesome. He got me a great trade in value for my 2011 CRV that I was able to upgrade to a CRV EXL. He even sync my phone contacts with the my new CRV EXL . Joe Rasulza was the same person I had dealt with in finance and he was as nice as could be ensuring all the financing paperwork was completed and tags transfer from the vehicle I traded in. I was glad to see that Rob Mil that sold me my first CRV over 6 years ago had been promoted, and my new sales person was Brandon Hicks-Hamilton. I felt the Ourisman Honda personnel was really interested in meeting my needs rather than just selling vehicles. This was a great buying experience. More

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Great experience from a new loyal customer! I had a fantastic experience with the three employees that worked with me to purchase my new Honda Civic yesterday. Laura, Bobby and Jennifer, all wo I had a fantastic experience with the three employees that worked with me to purchase my new Honda Civic yesterday. Laura, Bobby and Jennifer, all worked together to get me the best deal, make sure I got exactly the car I was looking for and made good decisions about financing. I'd contacted other dealers and felt I was left without a lot of understanding of my options. Laura reached out and had a no pressure, calm welcoming approach. She focused on educating me about the benefits of the car and talked me through different options I hadn't necessarily considered. She helped me fall in love with a car I was on the fence about before fully talking it through. Bobby asked me a lot of questions to get a good sense of what I would be comfortable with in terms of leasing or financing. He helped negotiate a great deal for me that I couldn't pass up. Jennifer took the time to educate as well on the best long-term options for my particular situation. We made some adjustments when she sensed I might be more comfortable with financing than leasing while still ensuring I got a great price. I appreciated her intuitiveness. I drove away in my new car feeling great about the experience and my purchase. They have definitely earned my future business. More

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Very Easy Very easy to deal with. Laura and Walter were very professional. Laura had endure the extreme cold to show us the Ridgeline. Everything was on time Very easy to deal with. Laura and Walter were very professional. Laura had endure the extreme cold to show us the Ridgeline. Everything was on time More

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Car Buying Made EASY I had an awesome experience here! As a first-time car buyer, I was, of course, full of questions. Both Anthony Davenport and Robert Mil were more help I had an awesome experience here! As a first-time car buyer, I was, of course, full of questions. Both Anthony Davenport and Robert Mil were more helpful than I could have ever imagined. Always responsive to emails and willing to answer any questions I had, Anthony and Robert went above and beyond to make me feel both comfortable and prepared. It was such an easy and FAST process – something I never thought I would say when it came to buying a car. Best part? I came out with a brand new 2016 Honda CR-V EX that I absolutely love. Thank you so much, Anthony and Robert! More

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we really have enjoyed working with you to purchase 2 cars, i will continue to work with you for future vehicle purchases of Honda thanks Laura , Rob for your services were top of the line and we'll always i will continue to work with you for future vehicle purchases of Honda thanks Laura , Rob for your services were top of the line and we'll always buy from you when we buy a Honda More

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2016.5 Honda CR-V Sales Manager Rob Mil was very responsive to my email requests and Sales Consultant Brandon Hickson-Hamilton was extremely helpful in helping us the c Sales Manager Rob Mil was very responsive to my email requests and Sales Consultant Brandon Hickson-Hamilton was extremely helpful in helping us the choose the car and options that best suited our budget and needs. Brandon was patience in explaining the process and showing us how to use the features in the car. Finally, Business Manager, Debbie Lewis, was thorough but expedient and helped simplify the purchase process. Great team - highly recommend! More

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Wonderful place to buy! After shopping around at several Honda dealers, and having a fairly negative experience at one in particular, it was a breath of fresh air to come to After shopping around at several Honda dealers, and having a fairly negative experience at one in particular, it was a breath of fresh air to come to Ourisman Honda of Laurel. Laura was kind, attentive, professional, and very helpful and knowledgable from the first hello to the final handshake. Everyone stayed over 1.5 hours after closing to finalize our sale so that we could leave the lot with our new car that night. We chose to buy our new Civic there specifically because of the level of service we experienced. More

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Excellent Sales Services that Ourisman Honda provided Laura was so patient and thorough with us she answered all the questions that we havd and pointed out all the nice features that the CRV carrie. We b Laura was so patient and thorough with us she answered all the questions that we havd and pointed out all the nice features that the CRV carrie. We bought the CRV from Ourisman Honda of Laurel because of the excellent services that Laura provided. I trust that if you have more salesladies like Laura the sales of Ourisman Honda will continue to grow and we truly enjoyed her quality services. Su Lee and Andy Shaw More

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