Bobby Morales
Bobby Morales at El Cajon Ford

Bobby Morales

Internet Sales

El Cajon Ford

1595 East Main Street
El Cajon, CA 92021

not yet
rated
21 Reviews
not yet
rated

21 Reviews

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Dealership Experience

17 yrs, 10 mos

Industry Experience

17 yrs, 10 mos

Languages Spoken

English English

Italian Italian

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21 Reviews of Bobby Morales

January 03, 2025

Dealership Rating
Employee Rating

We took our car into Quicklane for service and what we thought was a burned out fog light. Turns out it was wiring damage by a rodent. They took care of it for us along with a full service and a car was More

by raypennell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Dyke , Liz Garcia and also in sales Reagan Brandon

May 21, 2024

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They did it again. I go into El Cajon Ford to get some more information about a technical service bulletin and they tell me about 2 recalls on my truck that I had not More

by raypennell
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Paul Dyke

May 21, 2024

El Cajon Ford responded

Hello Ray, we're grateful for your 5-star review of El Cajon Ford. It's wonderful to hear how our team, including Reagan, David, Bobby, Liz, and Stephanie, have consistently provided you with exceptional service. We value your trust in us and look forward to serving you again. David Gutierrez, Service Director, 833-401-0282, dgutierrez@elcajonford.com Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

May 25, 2024

El Cajon Ford responded

Thank you for your 5-star rating, Ray. We're glad to hear that our team at El Cajon Ford Service, especially Reagan, David, Bobby, Liz, and Stephanie, made your experience a positive one. We appreciate your loyalty and look forward to assisting you with your truck in the future. David Gutierrez, Service Director, 833-401-0282, dgutierrez@elcajonford.com

January 30, 2024

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El Cajon Ford is on top of it. I have done business with them since 2007 and have purchased several vehicles. Last December I had my Maverick in for service and I was informed by More

by raypennell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Dyke , David Gutierrez, Liz Garcia, Bobbie Nothwang, Reagan Brandon

Jan 31, 2024

El Cajon Ford responded

Thank you for your continued loyalty to El Cajon Ford, Ray. We appreciate your trust in our dealership and our commitment to keeping you informed about any recalls on your vehicles. We're glad to hear that you had a positive experience with our service department and we look forward to serving you again in the future. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

August 15, 2023

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David took awesome care of my wife’s fusion. The entire EL Cajon service department are incredible. I have visited many others in California and HANDS DOWN, they are the ABSOLUTE BEST. Never tak More

by H3OINCDESIGNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ross Caldera, Paul Dyke, Rob Slater, Josh Pratt, Megan Zoller, Tim Wilson , ZACK…He is killing it. I will take all my 1/2 million dollar trucks to him…

Sep 14, 2023

El Cajon Ford responded

We really appreciate your generous review. Thank you for entrusting us with the service needs for your wife’s Ford Fusion and letting us know that you received attentive, reliable helpfulness. We’ll be sure to send accolades to David. Providing an excellent customer experience is one of our goals. We look forward to repeating the experience for you in the near future! David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

August 11, 2023

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The staff of El Cajon Ford were very polite, accommodating and helpful. I got all I needed and some!! Thank!! More

by villaluz
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian at Service

Sep 14, 2023

El Cajon Ford responded

Thank you very much for your generous comment and rating, Villaluz. We’re thrilled that you recognized the helpfulness of our staff. It’s sincerely a pleasure to serve you, and we’re looking forward to having you back in the future. From our family to yours, thanks again for choosing El Cajon Ford. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

August 08, 2023

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El Cajon Ford has been great for the 40 plus years I have been dealing with them. They are always prompt and take pride in the work they perform. More

by Dozer Doug
Service Price Transparency
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Recommend Dealer
Yes
Sep 14, 2023

El Cajon Ford responded

We’re thrilled to read how pleased you were with us. Your loyalty is truly valued. We truly value your feedback about our consistent promptness and attention to detail. Comments like yours help our business to grow and thrive, so that we can continue delivering superior service for years to come. Thanks for choosing El Cajon Ford, and we hope we’ll see you again very soon. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

July 03, 2023

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Ordered and purchased a new Bronco and it was a very pleasurable experience, the whole team at El Cajon Ford was great to work with. Bobby Morales kept us updated with our order and at the time of deliv More

by lowetcars
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ross Caldera

Jul 10, 2023

El Cajon Ford responded

Thank you so much for the thoughtful review. Congratulations on your new Bronco. Bobby and Ross will be pleased that their helpfulness was valued. We wish you many safe journeys. We do our best to provide an experience like this one for all of our customers. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

June 10, 2023

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Superior customer service and repairs. Service is completed quickly and with a smile! I definitely recommend them to everyone More

by DENISE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Dyke

Jun 30, 2023

El Cajon Ford responded

Hi Denise, our team can’t thank you enough for your generous 5-star rating and comment. Your recommendation means the world to us. We're so pleased that you recognized our efficiency and professionalism. It always makes us glad to hear that our valued customers are receiving the exceptional service they deserve. We hope you’ll visit us again soon, and until then, thanks once again for your feedback. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

May 24, 2023

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El Cajon Ford has quick and friendly service. I had a great experience and I recommend this dealership. More

by tkid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ross Caldera, Paul Dyke, Ron Ratigan, Rob Slater, Josh Pratt , Ted Apostolidis, Bijan Baekadehi, Brian Biekofsky, Rickie Hillin

Jun 30, 2023

El Cajon Ford responded

Thank you so much for the thoughtful review. We're pleased that you recognized our efficiency and professionalism. Your recommendation means so much. We do our best to provide an experience like this one for all of our customers. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

May 19, 2023

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Employee Rating

Overall, it was a very seamless and positive experience! Staff took great care of me, and I am extremely happy about my purchase. Only feedback I would give is I feel like I was lowballed on my trade-in. ev More

by Franklin.Coopersmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Pratt , Robert

Jun 30, 2023

El Cajon Ford responded

Hi Franklin, we’re absolutely delighted to know that we could be of assistance. Congratulations on your new vehicle. We're pleased that you entrusted us with your vehicle purchase. Your 5-star rating truly means a lot to our team. From everyone here at El Cajon Ford, we appreciate and value your feedback. We hope we’ll have the pleasure of serving you again soon. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

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