Brad Ashby
Brad Ashby at Mercedes-Benz of Des Moines

Brad Ashby | Page 2

Service Advisor

Mercedes-Benz of Des Moines

9993 Hickman Road
Urbandale, IA 50322

4.9
78 Reviews
4.9

78 Reviews

Write a Review

78 Reviews of Brad Ashby

March 11, 2024

Dealership Rating
Employee Rating

Always get me in right away and turn vehicle around very quickly, also Brad always communicates vey well and keeps me informed. Thanks More

by Paul Schulte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Mercedes-Benz of Des Moines responded

Hi Paul! We're glad to know that Brad and our team at Mercedes-Benz of Des Moines have been able to provide you with prompt service. Thanks for the review and come again soon!

February 18, 2024

Dealership Rating
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Car was serviced very quickly and returned extremely clean. Washed and vacuumed. Got ride both ways More

by cmcovert0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr

Feb 19, 2024

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that your car was serviced quickly and it was washed and vacuumed. We hope to see you again at Mercedes-Benz of Des Moines for more awesome service!

February 08, 2024

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Employee Rating

Service was awesome as usual. Was able to get a loaner to help with my work schedule. Everything went smoothly More

by Doreen.blunck
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Gladney, Midhat Efendic

Feb 23, 2024

Mercedes-Benz of Des Moines responded

Hi Doreen! We're glad to know that our service met your expectations and the loaner car was helpful for you at Mercedes-Benz of Des Moines. Thanks for sharing your experience, we look forward to serving you again!

February 07, 2024

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Service department makes it easy to make an appointment and did my service quickly. They also added a service without complaint. More

by jpinter1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2024

Mercedes-Benz of Des Moines responded

Hello! We're glad to know that our service department at Mercedes-Benz of Des Moines made your experience a positive one! We always aim for efficient and hassle-free appointments. Thanks for the review, we appreciate it! Drive safe until next time!

February 02, 2024

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Employee Rating

The service personnel are the best. They are thoughtful, knowledgeable and always helpful. My service advisor takes the time to hear my concerns, explain the options and advise me on More

by Chibyere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Benjamin Knudson

Feb 23, 2024

Mercedes-Benz of Des Moines responded

Hello! We're delighted to know our team at Mercedes-Benz of Des Moines has been able to provide you with such thoughtful and knowledgeable service. It's great that Nathan Karr could assist in answering your questions too! Thanks for sharing this positive feedback, we appreciate it greatly!

January 24, 2024

Dealership Rating
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Good service and good team. It's nice to work with Bred, Thank you very much. More

by Nico
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 23, 2024

Mercedes-Benz of Des Moines responded

Hi Nico! Thanks for letting us know that you received good service from our team. We hope to see you back at Mercedes-Benz of Des Moines soon!

January 12, 2024

Dealership Rating
Employee Rating

Brad Ashby has been my guy for over 10 yrs. He always is someone I can rely on for accurate information. He even made it tolerable when my bill topped $2K.🤦‍♂️😉 More

by lmc1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that you've trusted Mercedes-Benz of Des Moines for over 10 years. It's awesome that Brad has been able to deliver stellar service for over a decade. Thanks for being such a loyal customer and we hope to continue serving you for many more years to come!

January 06, 2024

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Employee Rating

My blower motor on my defroster went out and the dealership worked it in on the same day and replaced it. They are the best. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Mercedes-Benz of Des Moines responded

Hi Jim! Thanks for letting us know that our team at Mercedes-Benz of Des Moines was able to help replace the motor on your defroster in the same day. We hope to see you back for more efficient service!

January 06, 2024

Dealership Rating
Employee Rating

Excellent service at reasonable cost. Quite pleasant to speak with a service advisor (Brad) who really knows cars! More

by pjleeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Mercedes-Benz of Des Moines responded

Hello! It's awesome to hear that our team at Mercedes-Benz of Des Moines was able to deliver excellent service at a reasonable price. We hope to see you again for more awesome experiences!

January 02, 2024

Dealership Rating
Employee Rating

Great service and attention to detail. Provided alternate car with text updates through the process More

by cyroof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Mercedes-Benz of Des Moines responded

Hello! It's awesome that our team provided great service and communication. We strive for effective service with an attention to detail unlike any other. Drive safe and we hope to see you back at Mercedes-Benz of Des Moines soon!

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