Brad Hottinger | Page 9

Pleased with service Very Close and good service relationship with all employees working at shop including the speed to help me get my auto back in use in good shape Very Close and good service relationship with all employees working at shop including the speed to help me get my auto back in use in good shape More

by JLEONCMOC Verified Customer Verified Customer

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Very Professional and Helpful A great big thank you to Brian Stubbs on the purchase of our vehicle. He was friendly, helpful and easy to work with. From the test drive until the co A great big thank you to Brian Stubbs on the purchase of our vehicle. He was friendly, helpful and easy to work with. From the test drive until the completion of the sales process he made us feel comfortable and helped us get the perfect vehicle that we needed. A big thank you to Brad for providing assistance during the process. Both of these guys were amazing to work with and we highly recommend them. The Houghton’s More

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Best experience I dropped my car off in the morning and it was done by that evening. I would recommend this service center to my friends and family. I dropped my car off in the morning and it was done by that evening. I would recommend this service center to my friends and family. More

by DOLLARTANESSA Verified Customer Verified Customer

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Oil change Everything was good. Waiting room was real nice and well supplied with magazines and refreshments and also a tv. Very nice. I would recommend to anyon Everything was good. Waiting room was real nice and well supplied with magazines and refreshments and also a tv. Very nice. I would recommend to anyone. More

by ronnybrenda@yahoo.com Verified Customer Verified Customer

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Customer service is 2nd to NONE! I found a used Ford F250 on Car Gurus so I contacted the dealership and was put in touch with Brian Stubbs. Brian worked with me over the phone on ge I found a used Ford F250 on Car Gurus so I contacted the dealership and was put in touch with Brian Stubbs. Brian worked with me over the phone on getting me financed and a few other small details. I drove over to Russellville and signed the papers and was on my way. After having my truck for 2 days the service engine light came on. The truck had 51,000 miles so the only warranty left was drive train. I called Brian and let him know and he asked me to bring the truck back and they would get it taken care of and give me a loaner to drive until then. After 2 days Brian called and let me know my truck was ready and they would bring it back to me. They brought it back to me and the service light came on again the next day. I took it back to them again and this time they took it to the Ford place to try and remedy it. Again, they gave me a loaner. After 2 weeks, they called and had my truck ready. They had to replace the exhaust system ($3800) and took care of all of it. Brad Hottinger, the store manager, was very helpful and assured me through the entire process that they would take care of me and they did just that from fixing my truck at no charge to me to providing me with a comparable truck until mine was ready. Thank you Brian Stubbs and Brad Hottinger for everything! More

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Great 'Experience Russell and Brad were both very helpful! I got a great price, they explained everything to me and I love my new car and had a good experience buying. Russell and Brad were both very helpful! I got a great price, they explained everything to me and I love my new car and had a good experience buying. Thanks! More

by JACEEDUV Verified Customer Verified Customer

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Excellent Salesman and Dealership Brad’s knowledge helped us find the best vehicle for our needs. Definitely ask for Brad to help you! Paperwork processing was fast. Great customer ser Brad’s knowledge helped us find the best vehicle for our needs. Definitely ask for Brad to help you! Paperwork processing was fast. Great customer service from everyone we encountered! More

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Bad idea Wouldn’t honor my car care plan that I purchased when I bought the truck because I didn’t buy it from them !! Said that for their customers they make Wouldn’t honor my car care plan that I purchased when I bought the truck because I didn’t buy it from them !! Said that for their customers they make it work out but not for me !! Bad thing about it is while I was getting the service I was in the front with a salesman looking at a new car for my wife but I guess I’ll buy somewhere else now !! More

by BRANDONSTONE74 Verified Customer Verified Customer

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Great people greater service Great service friendly polite people. Vehicle was repaired correctly and I was given a nice loaner care to use. The kept me updated and made the repai Great service friendly polite people. Vehicle was repaired correctly and I was given a nice loaner care to use. The kept me updated and made the repairs when they said they would. More

by JRRYANR Verified Customer Verified Customer

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Great job Everyone is always nice and professional and do a great job, thank you very much for all your hard work. Being single it’s always nice to know that Everyone is always nice and professional and do a great job, thank you very much for all your hard work. Being single it’s always nice to know that the dealership will always be honest and trustworthy. Again thank you More

by terrytully42 Verified Customer Verified Customer

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