Brad Thomas
Brad Thomas at Ourisman Kia of Fairfax
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Brad Thomas

Sales Manager

Ourisman Kia of Fairfax

10601 Fairfax Blvd
Fairfax, VA 22030

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3 Reviews
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3 Reviews

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3 Reviews of Brad Thomas

February 05, 2024

Dealership Rating
Employee Rating

It was a great experience and Marvin was great as always and very welcoming I came to get my car washed and tags and they did a great job!! More

by redskinsfan7715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shadi Hassan, Jeff Ramsey, Kdejah Harold, Esmeralda Soriano , Matt Aglio, Shireen Alkhairy, Steve Sparks, Marvin Porter

Feb 15, 2024

Ourisman Kia of Fairfax responded

Thank you for taking the time to share your feedback with us! We're delighted to hear about your positive experience working with our Service Department at Ourisman Kia of Fairfax. Glad Marvin and the rest of our team worked hard to make your visit as pleasant as possible. We'll be sure to pass your kind words on and keep up the great work. If your Kia needs anything, please give us a call or visit our website--we're here anytime. Thanks for supporting us and have safe travels!

July 24, 2023

Dealership Rating
Employee Rating

The financial team, service team, dealer team and general manager also bad service mind. Never recommend here. More

by how7979park
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Shadi Hassan, Jeff Ramsey , Matt Aglio

Jul 26, 2023

Ourisman Kia of Fairfax responded

Thank you for taking the time to share your feedback. We apologize sincerely for your less than ideal experience at our dealership. This is not the level of customer service we are known for or seek to provide. We would value the opportunity to have a discussion with you to resolve your concerns. Please reach out to our General Manager, Matt Aglio, at MattA@OurismanCars.com; or our General Sales Manager, Shireen Alkhairy, at SAlkhairy@OurismanCars.com. They will be grateful to work with you and restore your trust in Ourisman. We look forward to hearing from you. Enjoy the rest of your day.

September 08, 2022

Dealership Rating
Employee Rating

They illegally use "Bait and Switch" tactics, advertising a price BELOW the MSRP and then at the point of sale, tacking on a "market adjustment fee" that is almost 15% the value of the car. The salesman tri More

by The Colonel
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Shadi Hassan , Reza Kamrani

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