Brady Keys
Brady Keys at Gene Messer Toyota

Brady Keys

General Manager

Gene Messer Toyota

6102 19th St
Lubbock, TX 79407

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4.7
270 Reviews
4.7

270 Reviews

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270 Reviews of Brady Keys

July 18, 2026

Dealership Rating
Employee Rating

Got a nail in the tire, went in to get 4 new tires since it was around that time anyway. The guys here sold me three tires left the spare and the flat tire. Never returning here to these geniuses. More

by Gerardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 16, 2026

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Employee Rating

David Kirkham was very professional,knowledgeable and personable. He conscientiously addressed my questions and kept me informed all through the process with my 2026 Tundra. I will gladly do business wit More

by ptilson9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kirkham

Jul 17, 2026

Gene Messer Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Hub City. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2026

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Employee Rating

Professional, friendly, helpful, very nice people, the bathrooms are 100+/100, nicest bathrooms I’ve ever seen in a car dealership. If you need a salesperson, use Amanda Walker. She’s the best! More

by kim.turner.pole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Walker, Josh Short

Jul 15, 2026

Gene Messer Toyota responded

Hi Kim, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Hub City. Feel free to reach out to us if you need anything. Have a wonderful day.

July 11, 2026

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Employee Rating

Had an appt for an oil change and it was a Very wonderful experience! From the initial text to set up the appt to the explanation of the bill. Everything was so great. More

by diane.abbott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2026

Gene Messer Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 08, 2026

Dealership Rating
Employee Rating

I everyone was great! I just wished they had the capability to wash the vehicle after service. More

by gigglegryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David

Jul 10, 2026

Gene Messer Toyota responded

Thank you for your feedback! We're thrilled to hear that your experience with us was great. We'll definitely take your suggestion into consideration and work towards providing a full service experience in the future. Thank you for choosing us!

July 08, 2026

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Employee Rating

Very fast service from start to finish Courteous and attentive to needs. Best service I have received More

by mikechism4400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2026

Gene Messer Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 01, 2026

Dealership Rating
Employee Rating

They seem to be reliable and trustworthy. Everyone is friendly and the service doesn't take too long. More

by bryanfb68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

Gene Messer Toyota responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 01, 2026

Dealership Rating
Employee Rating

Adam was excellent with the expertise of checking me in taking my information and informing me of recall etc. He took his time even though he knew I was in a hurry but very patient with me. Thank you Adam More

by Mama Bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam P

Jul 02, 2026

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2026

Dealership Rating
Employee Rating

Our salesman Jeremy was great. Didn’t waste our time and showed us everything we wanted to look at. Will be my first stop when I buy my next car. More

by nathans831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Heald

Jun 27, 2026

Gene Messer Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Hub City. Feel free to reach out to us if you need anything. Have a wonderful day.

June 23, 2026

Dealership Rating
Employee Rating

Luke Mason was the best salesman I’ve ever used at a car dealership. Flawless! More

by kirk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luke Mason

Jun 25, 2026

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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