Gene Messer Toyota

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Gene Messer Toyota:
I bought a used Toyota Corolla and the over all experience was rather pleasant. I received a fair trade for my Ford Taurus and paid a resonable price for the Toyota. My only issues are the Finance guy was rather rude and pushy about his extra insurence and extended warranty as I already had financing arranged through the local credit union. I also became a little frustrated with Luke who was on his cell phone a great deal of the time working on other deals.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Gene Messer Toyota:
I purchased a new Land Cruiser in January 2003. The truck has been just plain awfull!! I had it in their shop for problems with creaks and rattles since the first week I owned it. They kept my car in the shop for over 4 months for the first 8 months I owned the car. Their service department would repair one problem and then create 4 others. Eventually they stated they could not fix my rattle in the windsheild and told me I would have to go to arbitration to get anything else done. I DID THAT! During the process I chose a different dealer in NM to help me. During the process my problem was acknowledged and their service manager stated he could fix my problem. I accepted the offer and it took MY NEW DEALER all of two hours to fix ther problem. The factory had left a setting tab in the windshield. They took it out and NO MORE RATTLE. I was continually lied to at Gene Messer and would not recommend them to anyone.

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