Braelynn Merrell
Braelynn Merrell at Mastrovito Hyundai
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Braelynn Merrell | Page 25

Service Adviser

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

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4.9
256 Reviews
4.9

256 Reviews

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256 Reviews of Braelynn Merrell

January 14, 2023

Dealership Rating
Employee Rating

The issue with the dash screen not coming on when I turn the car on is still happening. Sometimes it comes on and sometimes I have to turn the car off and back on to get the screen to come on. More

by bcharles18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

Jan 16, 2023

Mastrovito Hyundai responded

Hello, thank you so much for taking the time to speak with me. I look forward to your video so we have a better chance at duplicating the issue for you. As stated, all updates were provided and the issue did not duplicate itself while at the shop. As soon as I receive the video - we will make arrangements to get you back here right away. Thank you so much! Gina

Jan 16, 2023

bcharles18 responded

I spoke to Gina who is going to work with me to fix the issue. I will send the video soon. Thank you.

January 14, 2023

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Employee Rating

I am very pleased with the service that my car received while at Mastroviti Hyundai. More

by RLARKIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

Jan 16, 2023

Mastrovito Hyundai responded

Thank you so much for your business, support, and kind words. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

January 12, 2023

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Employee Rating

Got my car in on time took around an hour and a half very professional More

by gima.terrie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

Jan 16, 2023

Mastrovito Hyundai responded

Thank you so much for your business, support, and kind words. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

January 05, 2023

Dealership Rating
Employee Rating

They treat their customers like family and how they want their family members treated. They continue to stay in touch after the deal is done. I purchased my vehicle there and 8 mo later leased a vehicle for More

by jw13456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aldin Mekic, Ali Brown

Jan 06, 2023

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

Jan 06, 2023

jw13456 responded

You will for sure. Thank you for everything. And a special thank you to Aldin Mekic. He is a great person to work with.

January 04, 2023

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Employee Rating

Great service. Friendly. Always happy with my business and decision to purchase my vehicle at Mastrovito Hyundai More

by Dallas H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

Jan 05, 2023

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

January 03, 2023

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Employee Rating

Everyone I interacted with was professional and cordial. Work was done and I was notified promptly. Great experience overall. More

by rsege
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

December 22, 2022

Dealership Rating
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Excellent and very friendly. An extremely pleasant and festive atmosphere. The Service representative was extremely friendly and provided a quote for work done. Was not pushy at More

by jos.ciccone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2022

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. We are so happy to hear that you received excellent, friendly service!! #makeyourmovetomastrovito

December 22, 2022

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Employee Rating

Everyone was helpful and friendly, helpful, and curious. The service was done quickly and they walked me to my vehicle. More

by bschultz001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2022

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

December 22, 2022

Dealership Rating
Employee Rating

Excellent experience. Everyone was very helpful and pleasant. Braelynn assisted me with getting my car. As a senior citizen I appreciated the help. Would recommend coming More

by JARICH22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2022

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. Thank you so much for the recommendation!! #makeyourmovetomastrovito

December 17, 2022

Dealership Rating
Employee Rating

Wonderful service great people-got me right in and service performed in a minimal amount of time. More

by dedgin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser

Dec 21, 2022

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

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