Brandi Ford-Rodgers

The XM Label marks my sixth BMW, with four of those six cars purchased from BMW of Silver Spring. This is also the second vehicle I’ve bought from Desirea, who is incredibly welcoming, patient, and knowled cars purchased from BMW of Silver Spring. This is also the second vehicle I’ve bought from Desirea, who is incredibly welcoming, patient, and knowledgeable. If she doesn’t have an immediate answer, she always knows exactly who to consult to get the information I need. Overall I’ll give Desirea 10/10 Over the past 15 years, I’ve visited numerous BMW dealerships, but none have matched the exceptional customer service provided by BMW of Silver Spring. Also, my service advisor, Brandi, is truly exceptional. More

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I have been going to BMW of Silver Spring to service my BMWs for 20 years and I have always had good experiences. Brandi Rodgers has been my service advisor for several years. Brandi is very professional a BMWs for 20 years and I have always had good experiences. Brandi Rodgers has been my service advisor for several years. Brandi is very professional and clearly explains my options for routine service and/or other needed work. More

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I always enjoy the Service Tech Video. He’s always informative and precise. It was necessary to have my car picked up by AAA Towing and delivered to BMW of Silver Spring. Surprisingly, she He’s always informative and precise. It was necessary to have my car picked up by AAA Towing and delivered to BMW of Silver Spring. Surprisingly, she wouldn’t start. I called Brandy in the Service Center..She was comforting.. I stopped worrying.. She kept me updated and was reassuring. When I picked up my car, the Service Cashiers were friendly and professional. The young man that delivered my car offered to drive my car out of the garage..He was courteous and opened the door for me. As a senior I take notice and applaud younger generations who take time to be not only professional, knowledgeable and helpful, but also thoughtful. More

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Eric Lovo is the salesman every car buyer needs! He's prompt, attentive, knowledgeable, honest and caring. Every aspect of this car purchasing experience was exceptional, just as it was when I purch He's prompt, attentive, knowledgeable, honest and caring. Every aspect of this car purchasing experience was exceptional, just as it was when I purchased my last vehicle from him in 2019. Having met Ms. Tischer in 2000, she assured me I would always have an exceptional sales experience. That along with the service provided though the years is I why I am still with BMW of Silver Spring. Thank you Mr. Lovo for all you do! More

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I had an excellent experience with my service representative, Brandi Rodgers. She made all the necessary arrangements that made it easy for me to drop off and pick up my car. She kept me inform representative, Brandi Rodgers. She made all the necessary arrangements that made it easy for me to drop off and pick up my car. She kept me informed every step of the way. She was outstanding More

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We thought the sales experience was great but service was very slow in responding to telephone messages. very slow in responding to telephone messages. More

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Brandi is my go to service advisor. She’s very attentive to addressing the known and unknown needs of my vehicle when I bring it in for service. The attention to detail allows me to res She’s very attentive to addressing the known and unknown needs of my vehicle when I bring it in for service. The attention to detail allows me to rest assured that I’ll be taken care of and leaving in a safe vehicle. During my visit I started the journey of test driving SUVs to add to our household as a family car. Harold was wonderful in showing me an X5 M50i and X7 M50i. He was very knowledgeable about both and highlighted the unique features of each. The test drive was great. He was helpful without pressuring us. I hope to find our next vehicle with Harold in the near future. More

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Ron Askew is a gem…always a pleasure when working with Ron! Ron gets 2 thumbs up! Ron! Ron gets 2 thumbs up! More

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Best bmw dealer in the area . Brandi Rodgers a true perfesional and rock star. Knowledgeable and efficient. Brandi Rodgers a true perfesional and rock star. Knowledgeable and efficient. More

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Brandi is awesome! ! She is always available to explain the problems in terms I understand. ! She is always available to explain the problems in terms I understand. More

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