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BMW of Silver Spring

4.9

1,326 Lifetime Reviews

3211 Automobile Boulevard, Silver Spring, Maryland 20904
Call (888) 295-2096

Top Reviewed Employees

Kristina Williams, Service Advisor, BMW of Silver Spring

Kristina Williams

Service Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Thomas Grant, Service Advisor, BMW of Silver Spring

Thomas Grant

Service Advisor
4.2
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Diss, Service Advisor, BMW of Silver Spring

Joe Diss

Service Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Kevin Hull, Service Advisor, BMW of Silver Spring

Kevin Hull

Service Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

June 18, 2017

"Surprisingly Helpful Rachel Rhea"

- bmw8300valerie

Ms Rachel Rhea, Assistant Service Adviser, at BMW of Silver Spring was surprisingly helpful, upon first introduction. She assisted me when my regular Adviser was out sick. Rachel filled-out the diagnostic form on the computer, to investigate a problem with my car door, I received a loaner car and was on my way. She is a courteous and friendly young lady -- want a wonderful team BMW has. Thank you, thank you, Ms Rachel. Sincerely, Valerie Austin

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Employees Worked With

Rachel Rhea

June 17, 2017

"Service of BMW - June 13, 2017"

- AEME

Kristina Williams, my Service Advisor, was outstanding. She is very professional, listened to my service concerns and what needs I had for this particular service, and did the necessary follow-up in keeping me informed of progress, and informing me when my vehicle would be ready.

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Employees Worked With

Kristina Williams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

June 15, 2017

"Ronald is awesome "

- Cyn

Ronald made our 1st BMW buying experience nothing short of amazing and may I asked simple. He negotiated with finance department and got us a lower rate. He is extremely knowledgeable and honest salesman. If I'm need of a BMW, ask for Ronald!

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Employees Worked With

Ronald Askew

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Photos & Amenities

  • Wireless Internet
  • Service Appointment Reminder
  • Shuttle
  • Complimentary Coffee and Tea
  • TV in the waiting Area