Brandi Lucero | Page 2
Service Advisor
Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls
2900 Old Jacksboro Hwy
Wichita Falls, TX 76302
24 Reviews
Write a Review24 Reviews of Brandi Lucero
March 25, 2024
They have provided consistent and professional Jeep service with every visit and have always been thorough in analyzing and correcting any issues! service with every visit and have always been thorough in analyzing and correcting any issues! More
Other Employees Tagged: Carly Hanks, Kevin Herlehy
March 20, 2024
Service was great, I forgot that I had 1 more free oil change that I received with the purchase of my vehicle, they took care of everything at no charge . Technician even came in and asked about my tires change that I received with the purchase of my vehicle, they took care of everything at no charge . Technician even came in and asked about my tires ( I had them replaced the day before) because he didn’t think they needed rotating Great friendly service More
March 15, 2024
Brandi, was an absolute professional from start to finish. I spoke with her the week prior , gave her the days that getting my jeep maintenance completed. It was scheduled from the time I pulled int finish. I spoke with her the week prior , gave her the days that getting my jeep maintenance completed. It was scheduled from the time I pulled into the bay to the time I signed the paperwork it was no more than 30 minutes. Absolutely the “ cream of the crop “. More
Other Employees Tagged: Tamara McCuiston, Tommy Gonzales
February 17, 2024
Arrived about 15 minutes early and they took my vehicle immediately. Brandy was there to help me get my walker out of the van and the technician programmed my key fob in no time. Would highly recommend the immediately. Brandy was there to help me get my walker out of the van and the technician programmed my key fob in no time. Would highly recommend them More
Other Employees Tagged: Tamara McCuiston, Tommy Gonzales , Jessica Mendez, Tony White, Brandy
February 09, 2024
Brought my vehicle in for an oil change. Since the temperatures were cold I let the service advisor know to be careful when opening the hood because in cold weather if the car isn't heated u Since the temperatures were cold I let the service advisor know to be careful when opening the hood because in cold weather if the car isn't heated up the wiper hose can snap. After a few hours I come back to check on the status of the car and she let me know that the hose did snap and asked me if I had a picture with a time stamp showing it wasn't broken. At that time I told her no but I tested it before I got there and it wasn't snapped. I didn't even think to remember my ring camera shows it working right before I drove to the dealership. I asked to speak to her manager and she let me know with an attitude it's Saturday they aren't there on Saturday, like I would know that. The guy doing the oil change put a rubber hose on it to try to fix it but that doesn't work leaks fluid when ran. He offered to replace it for free so hopefully he keeps his word but it's been a few weeks and I still haven't heard anything back. Just a heads up, take pictures and video everything working on your vehicle. Since they are changing and letting people go they no longer care about good customer service. More
February 04, 2024
Great. They helped looking for the problem. In the end it was nothing, they didn’t even charge for their hours of work! Thanks so much! They helped looking for the problem. In the end it was nothing, they didn’t even charge for their hours of work! Thanks so much! More
Other Employees Tagged: Tamara McCuiston, Tommy Gonzales , Jessica Mendez, Tony White
January 28, 2024
Great work. All work completed in a timely manner and promised work completed. Definitely return All work completed in a timely manner and promised work completed. Definitely return More
Other Employees Tagged: Tamara McCuiston