Brandon Cannon

Service was handled quickly and completely. Truck was ready on time as promised. I was able to use GM points to pay the bill. Truck was ready on time as promised. I was able to use GM points to pay the bill. More

by Jerry C Verified Customer Verified Customer

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Great. Outstanding customer service. Brandon is always great. He provides outstanding customer service. It's always a pleasure having him help me and my fam Outstanding customer service. Brandon is always great. He provides outstanding customer service. It's always a pleasure having him help me and my family. He honest and keeps our Arcadia running great! More

by rrrobinson02 Verified Customer Verified Customer

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Charles was the service advisor I saw today. Dropping off my car and picking up a loaner was easy and quick. Dropping off my car and picking up a loaner was easy and quick. More

by SUSANG0 Verified Customer Verified Customer

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Very professional and the team had my best interest in mind the entire time. Excellent mind the entire time. Excellent More

by TOMMYARMISTEAD Verified Customer Verified Customer

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I absolutely enjoyed my experience. The service advisor went above and beyond to do a multi point inspection and brought any concerns he had to me and allow me to opportunity to fix wha The service advisor went above and beyond to do a multi point inspection and brought any concerns he had to me and allow me to opportunity to fix what was needed in a timely manner. He also offered concierge assistance with Uber if I wanted to go get something to eat or to go at a location in Buford. Absolutely enjoyed my experience. More

by Kasistar1017 Verified Customer Verified Customer

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I want to thank Mr. Cannon for the excellent service. I can always count on Jim Ellis Mall of GA for excellent service on my vehicle. Cannon for the excellent service. I can always count on Jim Ellis Mall of GA for excellent service on my vehicle. More

by Veronica C Verified Customer Verified Customer

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Very efficient, friendly and respectful of my time. Also did a great job explaining the problem. Also did a great job explaining the problem. More

by CATVELO Verified Customer Verified Customer

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Uncaring, rude, flippant, incompetent staff. Jump through hoops for zero reasons. Was given an email that did not work and the employee saw it and confirmed it was correct. Not the service nor t Jump through hoops for zero reasons. Was given an email that did not work and the employee saw it and confirmed it was correct. Not the service nor the dealership it used to be. This car is over $100k and 30k miles. Its been in the shop 5 to 6 times minimum for issues. Then they give ME a hard time and placate me? And Melissa should not be allowed around the public woth her attitude. They young guy at the very end that checked me out was the only person in the service dept that had or displayed any decorum whatsoever. Then when I turned down the fuel injection service that all service writers tack on and when I politely said no thanks, Brandon was not warm and fuzzy. I wont buy another vehicle from Jim Ellis unless something changes. More

by HLHUTCH Verified Customer Verified Customer

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My wife was the one who brought the vehicle in for the oil change so when I got home and saw the bill at $180 for an oil change, I thought it seemed high. oil change so when I got home and saw the bill at $180 for an oil change, I thought it seemed high. More

by mpeele Verified Customer Verified Customer

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Brandon was very Brandon was very thorough. He checked and made sure my truck was sevice well. He checked and made sure my truck was sevice well. More

by Michelle Walker Verified Customer Verified Customer

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