Brandon Mullen

Findlay Nissan Henderson responded

Thank you for your great feedback! We're glad you enjoyed the clean environment and the complimentary coffee and water—it’s all part of making your visit more comfortable. We also appreciate your trust in us to take care of your vehicle and are happy we could help identify additional needs. Your loyalty means a lot, and we’ll keep working hard to provide the same level of service every time! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thanks for the great review! We appreciate you choosing us. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your wonderful feedback! We’re thrilled to hear you’ve had such a positive experience and that our team’s friendliness, knowledge, and experience stood out. We truly appreciate your support and look forward to continuing to provide excellent service! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for the great review! We’re so glad you had an outstanding experience and that our team made everything fast, easy, and positive while taking care of all your requests. We truly appreciate your support and look forward to serving you again! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you so much for your wonderful review! We’re thrilled to hear that you’re beyond satisfied with the service on your NV200. Jason will be especially happy to know his professionalism, communication, and care made such a positive impact on your experience. We truly appreciate your kind words about our entire team and technicians as well. Providing clear updates and top-quality service from start to finish is exactly what we strive for. Thank you again for your support and for the 5-star recommendation—we look forward to serving you again in the future! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your thoughtful review! We're glad we could accommodate your schedule and provide clear, honest guidance about the work needed. Our team always strives to be transparent and efficient, so it’s great to hear that reflected in your experience. We appreciate your trust and look forward to helping you again in the future! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for sharing your experience! We’re glad to hear you felt treated fairly, even with an unexpected repair. We understand how surprises like that can be stressful, and it’s great to know Fabian took good care of you. We’ll be sure to pass along your kind words to him. If you need anything in the future, we’re here to help! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for the wonderful review! We’re glad you found our service fast, friendly, and transparent. We always aim to make things clear and stress-free for our customers, and we’re happy it showed. We look forward to serving you again! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for sharing this—we’re truly sorry to hear about your experiences. What you described, especially regarding the lug nuts and lost keys, is extremely serious and not acceptable. We understand how frustrating and concerning it must feel to continue giving us a chance and feel let down. We also hear your concerns about the recent repairs and the additional A/C issue so soon after your visit. That’s understandably disheartening, and we want to take a closer look at what happened to ensure everything was properly diagnosed and communicated. Your loyalty means a lot, and we don’t take that lightly. We would really appreciate the opportunity to speak with you directly, review your service history in detail, and work toward making this right. Please reach out to me directly at your convenience so we can address your concerns properly. Thank you again for bringing this to our attention. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you so much for the amazing review! We truly appreciate your kind words and are thrilled to hear you had a great experience with our fast and friendly service. We look forward to serving you again soon! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan