Beau Hulse

Findlay Nissan Henderson responded

Thanks for your great review! We're so glad to hear you had an easy, efficient service experience and that you were happy with our pricing. We truly appreciate your support and look forward to helping you again the next time you need us. Alyx Gargiulo Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your review! We're pleased to hear that the service you received matched what was explained during your initial visit and that you were satisfied with the results. Clear communication and delivering on our commitments are very important to us. We appreciate your feedback and look forward to assisting you again in the future. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for taking the time to share your experience! We're glad to hear you appreciated our personable service and the care we took with your vehicle. It means a lot to know that you noticed the positive atmosphere in our service department, even during a busy time. We truly value your trust and look forward to helping you with your automotive needs in the future! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for the kind review! We're glad to hear you had a quick, friendly, and caring experience with our team. Making our customers feel welcome and taken care of is always our goal. We appreciate your support and look forward to seeing you again! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. It's especially concerning to hear that your vehicle's leak was not resolved and that your car was returned with trash left inside. That is not the level of service we strive to provide. We do appreciate your kind words about Beau and will be sure to share your recognition with him. We would also like the opportunity to review your repair concerns and make sure they receive the attention they deserve. Please reach out to me at your convenience so we can look into what happened and discuss the next steps. Thank you for bringing this to our attention. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

hank you for sharing your feedback. We sincerely apologize for the extended wait time and for not having your vehicle washed as expected. We understand how frustrating it can be when your visit doesn't meet your expectations, especially for a routine service like an oil change. Providing timely service and clear communication are important to us, and we're sorry we fell short during your visit. We'd appreciate the opportunity to learn more about your experience and see if there's anything we can do to make things right. Please contact us at your convenience and ask for management. Thank you for bringing this to our attention. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your kind words and recommendation! We’re delighted to hear that you received good service and attentive care from our team. Referrals from satisfied customers mean a great deal to us, and we truly appreciate you recommending us to your friends. Thank you for your trust, and we look forward to serving you again in the future! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your loyalty over the past 6 years and for sharing your experience with us. We’re especially happy to hear that Oscar and Fabian have continued to provide you with great service and take good care of you over the years. We also appreciate your honest feedback regarding the sales experience, as it helps us improve. We truly value your continued support and look forward to serving you again in the future! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you so much for your kind words and thoughtful review! We are truly grateful for your recognition of our team’s customer service, communication, professionalism, and dedication. Providing a transparent and positive experience for our customers is always our top priority. We appreciate your trust in our Nissan team and look forward to assisting you again in the future! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you so much for your kind words! We're glad to hear that your concerns were resolved and that you had a positive experience with us. If you ever need anything in the future, don’t hesitate to reach out—we’re always here to help. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan