Stephon Terry

Findlay Nissan Henderson responded

Thanks for your great review! We're so glad to hear you had an easy, efficient service experience and that you were happy with our pricing. We truly appreciate your support and look forward to helping you again the next time you need us. Alyx Gargiulo Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your review! We're pleased to hear that the service you received matched what was explained during your initial visit and that you were satisfied with the results. Clear communication and delivering on our commitments are very important to us. We appreciate your feedback and look forward to assisting you again in the future. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for bringing this to our attention. We sincerely apologize for the frustration and confusion you've experienced. Providing clear information about pricing, financing terms, and documentation is extremely important, and we're concerned to hear that this has not been your experience. We understand your frustration regarding the lack of follow-up and the difficulty you've had reaching the appropriate person. We would appreciate the opportunity to review your concerns and work toward a resolution as quickly as possible. Please contact me directly at your earliest convenience, or send us your preferred contact information so we can reach out to you. We value your business and are committed to addressing this matter promptly. Thank you for giving us the opportunity to make things right. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan (702)558-5826 agargiulo@findlayauto.com

Findlay Nissan Henderson responded

Thank you for taking the time to share your experience! We're glad to hear you appreciated our personable service and the care we took with your vehicle. It means a lot to know that you noticed the positive atmosphere in our service department, even during a busy time. We truly value your trust and look forward to helping you with your automotive needs in the future! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your kind words and recommendation! We’re delighted to hear that you received good service and attentive care from our team. Referrals from satisfied customers mean a great deal to us, and we truly appreciate you recommending us to your friends. Thank you for your trust, and we look forward to serving you again in the future! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for the 10 out of 10 review! We’re glad to hear your experience was quick, straightforward, and exactly what you expected. We also appreciate the feedback about the survey process — we’ll definitely take that into consideration. Thanks again for your support! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your great review! We’re happy to hear your experience was quick, easy, and friendly from start to finish. Providing a smooth and stress-free experience is always our goal, and we truly appreciate your kind words and support. We look forward to seeing you again in the future! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you so much for your kind words and thoughtful review! We are truly grateful for your recognition of our team’s customer service, communication, professionalism, and dedication. Providing a transparent and positive experience for our customers is always our top priority. We appreciate your trust in our Nissan team and look forward to assisting you again in the future! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you so much for your kind words! We're glad to hear that your concerns were resolved and that you had a positive experience with us. If you ever need anything in the future, don’t hesitate to reach out—we’re always here to help. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your great feedback! We're glad you enjoyed the clean environment and the complimentary coffee and water—it’s all part of making your visit more comfortable. We also appreciate your trust in us to take care of your vehicle and are happy we could help identify additional needs. Your loyalty means a lot, and we’ll keep working hard to provide the same level of service every time! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan