Brandon Wachenschwanz | Page 8

Master Class in Customer Service Brandon Wachenschwanz at Don Ayers Honda is a Master Class in customer service. I am a slow thoughtful buyer which can turn off most sales people. I Brandon Wachenschwanz at Don Ayers Honda is a Master Class in customer service. I am a slow thoughtful buyer which can turn off most sales people. I went to the dealership three times before I decided to purchase a 2018 Honda CR-V. The first time, he patiently went through each vehicle that I thought I might be interested in. We discussed the pluses and minuses of each car. Even when I was dazzled by the sporty little car, he discussed how it didn’t quite fit my original “must have” list. The second visit, I retest drove the car I thought I wanted and relooked at each of the features that were important to me to help me narrow down the package I wanted and to choose the color combination. My third visit was the most important. The make, model, color & package that I wanted, was waiting for me. Brandon made sure that I had remembered to bring in all the pertinent information for a seamless transaction. I met the whole team who thanked me for giving them the opportunity to serve me. Every single one of them went above and beyond to make sure that I got exactly what I wanted for a fair price and a place I can trust the service in the future. I can honestly say that I have never been more thrilled with the result of purchasing a vehicle More

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Happy customer! Always love buying from Don Ayres! Brandon was great to work with and we’re very happy with our new pilot. We would definitely recommend Don Ayres to Always love buying from Don Ayres! Brandon was great to work with and we’re very happy with our new pilot. We would definitely recommend Don Ayres to anyone looking to purchase a new or used Honda. More

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Brandon is a superb salesman We were impressed with Brandon and the entire Don Ayres staff from the moment we walked in the door. Since we had the same car for 20 years, we were d We were impressed with Brandon and the entire Don Ayres staff from the moment we walked in the door. Since we had the same car for 20 years, we were dreading shopping for a new one, but Brandon made it completely hassle free from start to finish. Everything we said was listened to and taken into account. Every question we had was answered in a timely manner. If Brandon didn't know, he immediately found someone who did. The service package that is offered is phenomenal and gives us complete peace of mind. This is our first Honda and we look forward to many carefree years of driving, knowing Don Ayes Honda has our backs. More

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Great experience! Brandon was an excellent and well informed salesperson. He explained the features of our new vehicle very well. Taylor, our financial person, was al Brandon was an excellent and well informed salesperson. He explained the features of our new vehicle very well. Taylor, our financial person, was also very informative, very bubbly and pleasant to deal with. She was also very efficient! More

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New CR-V I had a great experience purchasing my new used car from Don Ayres Honda in Fort Wayne. The sales team was helpful and courteous and did not try to ov I had a great experience purchasing my new used car from Don Ayres Honda in Fort Wayne. The sales team was helpful and courteous and did not try to oversell. The car was competitively priced and I am very happy with my purchase. All dealerships take you into a room to sell you extra coverage. So, no different here. But you are free to make up your own mind. Everyone spent a lot of time making sure I understood what was happening, the features of my car and gave me plenty of time to ask questions. More

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2016 Honda Pilot Purchase I came across Don Ayres Honda while researching online for 2016 Honda Pilots. Even though the dealership is a considerable drive from where I live, th I came across Don Ayres Honda while researching online for 2016 Honda Pilots. Even though the dealership is a considerable drive from where I live, they had the best selection and price on the vehicle I wanted. Brandon was great to work with and made the transaction as smooth and seamless as possible so I could quickly get back on the road for home. As for the vehicle, I'm extremely happy with my decision. If I'm ever in the market for a Honda in the future, I will be sure to first check with Don Ayres. More

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Purchase of Honda Pilot Brandon was great to work with. He was friendly, knowledgeable and easy to deal with. Definitely will buy another car from Don Ayres. Thank you Brandon was great to work with. He was friendly, knowledgeable and easy to deal with. Definitely will buy another car from Don Ayres. Thank you More

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Bought a car, yeah! My time at Don Ayres was a pleasant experience. No pressure, just information to help me choose a car that fit my needs. Brandon was a knowledgeable My time at Don Ayres was a pleasant experience. No pressure, just information to help me choose a car that fit my needs. Brandon was a knowledgeable, professional that answered all my questions and made valid suggestions as to what I needed. More

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