Brandon Wergelis

Very frustrating time. Passed from one person to another for something that should have taken 20 minutes and took over tow hours. Process is very rigid and customer unfri Passed from one person to another for something that should have taken 20 minutes and took over tow hours. Process is very rigid and customer unfriendly. I would not recommend to anyone. No discretion and everyone is following orders without any sense of customer service. Terrible customer service. More

by Frustrated Customer Verified Customer Verified Customer

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Very impressive dealership. Brandon was an excellent sales representative. Very knowledgeable about vehicle. Heaven did a good job going over operation at delivery. Brandon was an excellent sales representative. Very knowledgeable about vehicle. Heaven did a good job going over operation at delivery. More

by eprice234 Verified Customer Verified Customer

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Great experience buying my 2024 BMW iX50! Brandon was incredibly helpful, knowledgeable, and made the whole process easy and enjoyable. Brandon was incredibly helpful, knowledgeable, and made the whole process easy and enjoyable. More

by Alaa Verified Customer Verified Customer

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Brandon was very knowledgeable about every car I was inquiring about. Great dealership highly recommended going inquiring about. Great dealership highly recommended going More

by nickdmaio Verified Customer Verified Customer

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My experience at BMW SRQ was excellent! From my first text to the final sale, Brandon and Shaun were efficient, knowledgeable, and respectful. The entire process was seamless, and I truly f From my first text to the final sale, Brandon and Shaun were efficient, knowledgeable, and respectful. The entire process was seamless, and I truly felt welcomed into the BMW family. Highly recommend this dealership and team! More

by justmgb Verified Customer Verified Customer

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Brandon sales person was very knowledgable about vehicles. good inventory to choose from. friendly atmosphere. vehicles. good inventory to choose from. friendly atmosphere. More

by SBESWICK2121 Verified Customer Verified Customer

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After being harassed all week by the dealership to confirm my appointment, I drove two full hours to test drive a used car—only to arrive and be told the vehicle was in service and unavailable. Not so confirm my appointment, I drove two full hours to test drive a used car—only to arrive and be told the vehicle was in service and unavailable. Not sold. Not unexpectedly delayed. Just sitting in the shop, as if my time had no value whatsoever. This dealership clearly has no respect for potential buyers, operating with the kind of disorganization and disregard that would be laughable if it weren’t so infuriating. If this is how they handle a simple test drive, I can only imagine the disaster that follows if you actually buy something from them. More

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I enjoyed the quick process. Brandon had all the paperwork ready for me so I was in and out in no time. Brandon had all the paperwork ready for me so I was in and out in no time. More

by GiovanniC1971 Verified Customer Verified Customer

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Excellent Both Brandon Wergelis and Derek Thomas were a pleasure to do business with. They are both a credit to the BMW organization. pleasure to do business with. They are both a credit to the BMW organization. More

by bobmuso1 Verified Customer Verified Customer

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Seemed a little impersonal… sort of transactional, not relationship oriented. But very Happy with the car. relationship oriented. But very Happy with the car. More

by hdiener59 Verified Customer Verified Customer

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