Brandy Berndt
Brandy Berndt at Dean Team Volkswagen of Kirkwood
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Brandy Berndt | Page 3

Sales Representative

Dean Team Volkswagen of Kirkwood

10205 Manchester Rd
Kirkwood, MO 63122

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3.3
37 Reviews
3.3

37 Reviews

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37 Reviews of Brandy Berndt

June 27, 2019

Dealership Rating
Employee Rating

Great service Brandy was very accommodating and so personable! She was easy to work with and straight forward. I would definitely trust Brandy when buying a car. Sh More

by At415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2019

Dean Team Volkswagen of Kirkwood responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future

May 28, 2019

Dealership Rating
Employee Rating

Overall SUPER rude attitude The experience was just beyond awful, I have never had experienced such attitude before in my life from a car dealer , this man literally talks about More

by Purchaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Colin Berndt

May 29, 2019

Dean Team Volkswagen of Kirkwood responded

We are sorry to hear about your experience yesterday. Brandy is one of our top sales staff and is known for her friendliness, customer service &her ability to get the best deal done for the customer. I have spoken to our GM Colin Berndt and he explained the situation and that he discussed the advantages of our dealership because of our Service Department and all the amenities that our dealership offers that put us heads and tails over the others. These things are important when choosing a dealership from which to purchase a vehicle, although may not be important to you. Colin would like nothing more than for you & your parents to return and discuss their car purchase to see if we can offer you the best deal in town.

May 18, 2019

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Bought a Jeep! Shelby was so helpful with the loan and warranty information. She even made changes for me after I spent night worrying. She is easy to talk to and ha More

by Matchy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathleen Bute, Shelby Diepenbrock

May 28, 2019

Dean Team Volkswagen of Kirkwood responded

Thank you for your review!! We're glad we could help make your car buying experience a good one!

May 17, 2019

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Employee Rating

PLEASANT & fulfilling BRANDY IS GOD SENT A VERY HELPFUL AND BEAUTIFUL SHE'S A REAL GOOD ASSOCIATE THANKS DEAN TEAM! Ps. I'LL BE BACK TOO GET MORE CARS FROM YOU GUYS. More

by HEBREW-mann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2019

Dean Team Volkswagen of Kirkwood responded

We're so glad you had such a positive experience and look forward to having you as a long time customer!

May 13, 2019

Dealership Rating
Employee Rating

Best Sale Rep ever Dealership was Amazing and thr. Finance Department was Great. Our Sales Rep Brandy is Awesome . She was honest and very helpful, with all of my quest More

by Deicewoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Berndt , Bill Van Oyen

May 13, 2019

Dean Team Volkswagen of Kirkwood responded

We are so happy for you! We love it when a plan comes together. Thank you so much for your kind words about your experience and our staff. We hope you tell your friends and family and that you return for any future car buying needs. Don't forget we also have an excellent Service Dept. So be sure to reach out to schedule your maintenance needs.

May 04, 2019

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Employee Rating

Helpful & Productive Everyone I worked with was super focused and helpful of meeting my needs and goals when buying a car. Being a college kid with a short credit history, More

by Hmoh98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathleen Bute, Tami Setzer, The Bald guy in a green shirt who’s “been there forever” (forgot the name)

May 06, 2019

Dean Team Volkswagen of Kirkwood responded

We are so glad you had such a positive car buying experience!! We do strive to work as a TEAM. Don't forget our Service Dept is also part of our TEAM and are here to meet all of your service needs in the future. Looking forward to seeing you & family & friends for any of your auto buying in the future!

April 21, 2019

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Phenomenal experience during a difficult time After losing my father and being new to purchasing/leasing vehicles, I searched the St. Louis area and visited multiple dealerships in search of a new More

by Clark1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Roberts

Apr 22, 2019

Dean Team Volkswagen of Kirkwood responded

Thank you so much for your kind review. We are proud to have Brandy & Scott as part of the Dean Team, and now your family is part of the Dean Team as well! PLEASE remember us in the future for your automotive service needs as well. We look forward to serving you and your family and friends in the future.

April 18, 2019

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Employee Rating

Brandy is the best We were looking for a Jeep. Dean Team had a few we were interested in. We bought the jeep mostly because of Brandy. Her customer service was amazing. More

by Akcira75
Customer Service
Recommend Dealer
Yes
Apr 19, 2019

Dean Team Volkswagen of Kirkwood responded

We really appreciate you posting this review. Thanks for taking the time to highlight Brandy and her customer service! We trust you will return to us whenever you have future automotive needs. Sincerely, Customer Service Wendy Hirning

April 06, 2019

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Employee Rating

Best Buying Experience Ever Brandy Peters of Dean Team Volkswagen provided the best car buying experience we’ve ever had. We inquired about a 2018 GTI on the internet on Friday More

by Gtifan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Van Oyen

Apr 10, 2019

Dean Team Volkswagen of Kirkwood responded

Thank you for taking the time to post this review!! We are so glad that Brandy could meet your needs and that everything went so smooth. We're glad your car buying experience was so positive and trust you will refer and return to us in the future. And don't forget we have a wonderful Service Department as well.

September 23, 2018

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Employee Rating

Great experience The Dean Team & brandy made my car buying experience of my 2013 volkswagen jetta GLI above and beyond & will be buying future cars from here! More

by Griffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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