Brenda Ford

Recently, I brought my 2019 Highlander to McGee Toyota of Putnam for a regular maintenance oil, change, tire, rotation, and inspection. This is my second Highlander and all Service has been consistently done Putnam for a regular maintenance oil, change, tire, rotation, and inspection. This is my second Highlander and all Service has been consistently done for both vehicles by McGee and previously Tri-State. Upon inspection, it was discovered that after a very cold winter, mice had caused significant damage. The video footage was needless to say, alarming. Despite keeping the vehicle clean and having a black interior, any signs of infiltration were not noticeable by me. Thank goodness for inspections! Crystal (Service Concierge/Manager) had the unfortunate task of delivering the costly inspection results to me, accompanied by video footage. Her professionalism, knowledge, management, and communication from customer intake to completed repair work was outstanding. I want to commend all of the employees that I interacted with (the gentleman that offered to vacuum my vehicle upon arrival, Crystal, Johnny-who completed the repair work, the gentleman that answers the phone for the service department, the woman who manages vehicle rentals, the welcome greeter at the front of the dealership, the cashiers, and anyone involved that I did not interact with directly) for a very pleasant experience. More

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Very friendly and knowledgeable staff in service department. They are respectful of your needs and budget. department. They are respectful of your needs and budget. More

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I always had very good experiences at this dealership very respectful and knowledgeable and treats people very well while you wait for your vehicle very respectful and knowledgeable and treats people very well while you wait for your vehicle More

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Quick on the jobs. The interior detail they did on my car made it feel, look, and smell brand new!! It was spotless!!! Absolutely worth having them do!!!! The interior detail they did on my car made it feel, look, and smell brand new!! It was spotless!!! Absolutely worth having them do!!!! More

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I was I was very happy with the work I had done to my vehicle very professional very courtesy and very honest I am very happy with the work I had done thank you have a great day vehicle very professional very courtesy and very honest I am very happy with the work I had done thank you have a great day More

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The friendliest service department around. Exceptional service from booking the repair to picking the truck back up. Kate was knowledgeable, personable and cheerful. McGee of Putnam is the w Exceptional service from booking the repair to picking the truck back up. Kate was knowledgeable, personable and cheerful. McGee of Putnam is the way to go. Choose them for all your Toyota repairs. More

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