Brett McCant

Brett was the best salesman. He actually stood up for me against the sales manager fighting for the sale. He knew my offer was reasonable and wanted the sale to happen. He was gr He actually stood up for me against the sales manager fighting for the sale. He knew my offer was reasonable and wanted the sale to happen. He was great throughout the entire process and I will say the dealership in the end did make the deal happen so I was very happy with the overall experience, eventually. More

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Brett McCant sales rep and Jason Byram from finance were very helpful and personable! I highly recommend Firkins Chrysler for your next car purchase. very helpful and personable! I highly recommend Firkins Chrysler for your next car purchase. More

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Bought a 2013 Honda crv drove it less then 500 miles and the steering went out. It cost over 2200 dollars to get fix. They said they service and checked it out after a 15 mile drive. They would only pay the steering went out. It cost over 2200 dollars to get fix. They said they service and checked it out after a 15 mile drive. They would only pay for half of the bill I think think they should have pay the hole costs. Sales man said if any thing went wrong with it in a short period they take care of it. It only had less than 60000 miles on it Will not recommend them to anyone Jack Hicks Not a happy camper. More

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Great sales! In and out in no time! I just need to come back in when I’m not working and learning the new features! back in when I’m not working and learning the new features! More

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Excellent and prompt service was received.I am Very Excellent and prompt service was received. I am Very satisfied with the service provided. I absolutely Would not hesitate to refer this dealership t Excellent and prompt service was received. I am Very satisfied with the service provided. I absolutely Would not hesitate to refer this dealership to others! More

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I bought a Jeep Grand Cherokee Trail Hawk diesel at Firkins in Bradenton, FL. I was talked into a four oil change pre-buy offer; now being told it "expires" based on time rather than the four 'occasio Firkins in Bradenton, FL. I was talked into a four oil change pre-buy offer; now being told it "expires" based on time rather than the four 'occasions' I was sold on - not good since I am not a high mileage driver. During oil change number two a couple months ago I was told there was a recall on the EGR Cooler but they didn't have the parts so could not do it during that service session. Got the official notice from Jeep corporate on the "Important Safety Recall" in the mail several weeks later. I phoned Firkins, being passed through three different phone forwards (at least they were live people). At the Service Department, number two says "Oh yeah, that recall will take a while for you to schedule because we can only get one of those parts per month and you are looking at about seven months out"; you need to talk to the Parts Department (no response to my question of why hadn't it been ordered when I was in last time and the part wasn't in stock). Number three is the Parts department who attempts to get me off the phone by saying "I need the VIN" with a tone like ... surely you don't have it; but I did. Then I was told "Oh, that's really not a recall 'yet', it's just an advanced notice of a recall that is coming." I indicated that "Well, that is certainly NOT how the "Important Safety Recall" from Jeep headquarters is worded." At that point I was basically totally blown off since they wouldn't order a part of a 'non-existent' 'pending' recall. So I indicated I would, therefore, make my next phone call to the NTSB to assure they are aware that the notification of recall by Jeep Corporate may NOT be satisfying the intent of the National Traffic and Motor Vehicle Safety Act referenced in the first line of the "Important Safety Recall" from Jeep headquarters. More

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It was all good in till after tha sale the salesman offers that he would do all this correction on my truck like replace both head lamps an replaced one an all the ssratches on the paint never happened offers that he would do all this correction on my truck like replace both head lamps an replaced one an all the ssratches on the paint never happened ,they did fics some of the dents but never followed through with all they said ..Bottom line is don't tell your customers your going to do something an not follow through with what y'all tell the customer ..other than that it was okay .. More

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Brett my salesman was awesome. He worked with me every step of the way. He took his time with me and did pressure me for the sale. step of the way. He took his time with me and did pressure me for the sale. More

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Brett was GREAT. We agreed to a price and he took an hour drive to delivere our Jeep to our door. I’ll be back! drive to delivere our Jeep to our door. I’ll be back! More

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I rarely do reviews however in this case it is definitely warranted. The salesman who initiated the transaction, Brian McCant, is awesome! There was no pressure to interact with Brian but he was there when warranted. The salesman who initiated the transaction, Brian McCant, is awesome! There was no pressure to interact with Brian but he was there when we had questions. Brian is courteous, funny and knowledgeable, You can’t ask for more than that. The Sales Manager Royce Oliver and Kristine Scherer were also just as awesome. You absolutely cannot have a better team to serve you than these 3 individuals. I will definitely recommend Firkins to anyone who will listen! More

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