Brett O'Connor
Brett O'Connor at Honda of Tenafly
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Brett O'Connor

Express Service Advisor

Honda of Tenafly

28 County Road
Tenafly, NJ 07670

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4.4
37 Reviews
4.4

37 Reviews

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37 Reviews of Brett O'Connor

April 21, 2025

Dealership Rating
Employee Rating

I have always trusted Honda of Tenafly for all service my car needs. I always recommend them for anything Honda. Brett and Brianna always take good care of me and the automotive technician is knowledgeable More

by Nancy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brianna Ciffone

March 29, 2025

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Always thorough and quick service. List next steps for service. My car runs like new! More

by jc4115
Service Price Transparency
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Recommend Dealer
Yes
Mar 29, 2025

jc4115 responded

Brett was so helpful. Car runs great. Thanks!

March 23, 2025

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Good job! Staff were very nice!,,respectful. ,attend you right away about your problems , & need. More

by Andypsalinas
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Recommend Dealer
Yes

March 20, 2025

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Exceptional service from Brett and Neysha. I brought my Honda accord in for a recall and they had it inspected and repaired in no time. I highly recommend Tenafly Honda. More

by fja1791
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Neysha

March 14, 2025

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The service was amazing. Brett got my car in and out the shop fairly quickly. More

by Chris M
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ronnie Manuel, Ansoni Romo , Kaitlyn Meyers, Robert Diaz

March 12, 2025

Dealership Rating
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I just did some back to back jobs with multiple cars and noticed through my receipts that Brett OConner was stealing labor time and over charged me thousands of dollars. I look forward to start my legal act More

by Rchgrt3
Service Price Transparency
Workmanship
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Recommend Dealer
No
Mar 14, 2025

Honda of Tenafly responded

Thank you for sharing your feedback. We sincerely apologize for the experience you had. We understand your frustration, and we deeply regret that we didn’t meet your expectations. Your concerns are important to us, and we are committed to making things right. We would love the opportunity to learn more about your experience and see how we can resolve the issue. Please feel free to reach out to us directly at 201-408-1965 so we can address this further. Again, we apologize for any inconvenience and hope to have the chance to regain your trust. Sincerely, Claudia Vazquez Honda of Tenafly 2014081965

March 09, 2025

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Employee Rating

The dealership feels comfortable and trustworthy. The staff are helpful and friendly. Their recommendations have always been reasonable and look out for my safety and wallet. More

by sharonvandagriff
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ansoni Romo

March 05, 2025

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Great service Especially Brett service writer was kind n very helpful I recommend this dealership all my friends. More

by Hchung0811
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ansoni Romo

February 17, 2025

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Employee Rating

Great and excellent job and they're the most efficient and reliable Honda Dealership within the enclave. Will recommend them any day More

by frankadzasu
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ansoni Romo

February 15, 2025

Dealership Rating
Employee Rating

Great customer service friendly staff, salesman James Ayala made feel comfortable with no pressure. Took care me like family. would recommend Tenafly Honda to anyone More

by Ptorres073
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Manuel, James Ayala

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