Brett Smith
Brett Smith at Bell Honda

Brett Smith

Internet Sales Pro

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

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4.7
55 Reviews
4.7

55 Reviews

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55 Reviews of Brett Smith

July 29, 2025

Dealership Rating
Employee Rating

Not everyone in the Service dept is professional. Having worked in automotive writing service, and running a shop, etc. for over 20 yrs, I expect a bit more from my Serv Advisors. More

by chedthomas1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

Bell Honda responded

Your feedback has been noted and we truly value your perspective, especially given your extensive background in automotive service. We understand that professionalism is essential in every interaction, and your expectations are completely reasonable. Your experience working in the industry for over two decades gives you valuable insight into what quality service should look like. We take your concerns about consistency in our service department seriously and are committed to ensuring all team members meet the high standards our customers deserve. Thank you for taking the time to share your thoughts with us.

July 27, 2025

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Employee Rating

I work there and loved it so much as a customer I new write service there More

by FWILLIAMSON2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Bell Honda responded

We are absolutely thrilled to hear about your wonderful experience with our team at Bell Honda! It means so much to us that you loved working with us and that your positive experience as an employee led you to trust us with your service needs as a customer. Your confidence in our service department speaks volumes, and we truly appreciate your continued support. Thank you for being such a valued part of our community!

July 24, 2025

Dealership Rating
Employee Rating

This dealership is filled with liars and crooked salesmen and worse management! I pity anyone who doesnt read the reviews and do further research to be educated as to what they are involving themselves in. W More

by love2laughny1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 29, 2025

Bell Honda responded

We understand how upsetting it must have been to feel misled about the return policy and to encounter issues with the vehicle so soon after purchase. While our dealership, like many others, does not have a blanket return policy or mandatory inspection requirements for all used vehicles, clear and honest communication from our team is something we hold in high regard—and it’s deeply concerning to hear you felt that was not upheld. We encourage you to reach out directly to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com

July 14, 2025

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The entire process was very smooth. Keith and Brett were very helpful with the negotiations. More

by RALLINGIII
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2025

Bell Honda responded

Thank you for taking the time to share your experience with us. We are delighted to hear that your entire process went smoothly and that Keith and Brett provided excellent assistance during your negotiations. Your feedback means a great deal to us and helps us continue providing the quality service our customers deserve. We appreciate your business and look forward to serving you again at Bell Honda.

July 07, 2025

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Employee Rating

I went in with a problem and Brett Smith helped me and I walked out with a Honda Civic. He was honest, straightforward, and included my two boys with the sales experience. Thank You Brett! More

by anthonymendenhall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 25, 2025

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I work here, but I have referred a lot of my customers to Brett and ended up using him myself. Highly recommend him to be honest and give the best deal. More

by FWILLIAMSON2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 26, 2025

Bell Honda responded

Thank you for sharing your recommendation! It’s great to hear that Brett has earned your trust both personally and professionally. Your endorsement means a lot, and we’re glad to know he provides honest service and great deals. We appreciate you spreading the word!

June 19, 2025

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Employee Rating

It was great. Friendly staff, good prices, and we were able to find a car and drive it off same day. More

by wolfgangcmclelland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Mueller , Lucas? New guy and has a 7yr old daughter. 5/5

Jun 23, 2025

Bell Honda responded

Thank you for the fantastic review! We're thrilled to hear you had a great experience with our team and found the perfect car. We appreciate your feedback and look forward to serving you again in the future!

June 16, 2025

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Employee Rating

They worked with me in finding the best financing option that fits my needs and ability to pay. More

by kjCabusao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2025

Bell Honda responded

We’re thrilled to hear that you found the perfect financing option! Our team is dedicated to making the car-buying experience comfortable and tailored to your needs. Thanks for sharing your positive experience!

June 14, 2025

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Employee Rating

I had some things that need to be done and the Sales Manager was excellent in helping me. He was great! More

by karenk.denning
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Mueller

Jun 16, 2025

Bell Honda responded

Thank you for your wonderful feedback! We're thrilled to hear that our Sales Manager provided you with excellent assistance. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

June 12, 2025

Dealership Rating
Employee Rating

The experience was an overall positive one. We knew what we were looking for, and nobody tried to upset or push things we weren't looking for onto us. I live way on the other hand, but after a More

by m.coffer76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2025

Bell Honda responded

Thank you for sharing your positive experience! We're glad to hear our team respected your needs and made the process smooth. It's great that you chose to make the drive despite your past experience. We look forward to seeing you again!

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