Brett Tossie
Brett Tossie at Groove Subaru
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Brett Tossie | Page 23

Service Advisor

Groove Subaru

5300 S Broadway
Englewood, CO 80113

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4.8
234 Reviews
4.8

234 Reviews

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234 Reviews of Brett Tossie

October 13, 2022

Dealership Rating
Employee Rating

Forgot to reinstall Radiator Overflow. Could have ended badly had we not looked. $3,743 More

by kcthekid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 17, 2022

Groove Subaru responded

Hello, thank you for letting us know. Please contact our Service manager Brian directly at bolson@grooveauto.com if you'd like us to take another look to ensure all is in working order. Thanks!

October 10, 2022

Dealership Rating
Employee Rating

The service dept very helpful. Brett is quite attentive to detail and goes that xtra mile. More

by h.driscoll28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 17, 2022

Groove Subaru responded

Thank you for letting us know how Brett performed - he is an asset to our team!

October 07, 2022

Dealership Rating
Employee Rating

Fast friendly service. Did a great job. Would recommend services here at this dealership. Thank you!!! More

by Weilertcarla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Haley Blouch

Oct 17, 2022

Groove Subaru responded

Thank you for working with us and for letting us know how Haley and Brett performed!

October 04, 2022

Dealership Rating
Employee Rating

Brett is the best. He kept me informed every step of the way. I go to to Grove because of your service. I am taking my mom's car in this week. More

by WHR_80231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 17, 2022

Groove Subaru responded

Thank you for saying so. We work hard to make it look easy so thank you for recognizing Brett on his efforts!

September 29, 2022

Dealership Rating
Employee Rating

Brett did a great job as always. He got me in quickly and discovered a part that needed to be replaced. Thank You! More

by BARMMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 03, 2022

Groove Subaru responded

Thank you for working with us all!

September 29, 2022

Dealership Rating
Employee Rating

They performed an unauthorized service and left the interior full of greasy hand prints! After the vehicle was originally brought in for two(2) recall repairs, I authorized an oil change and a new batt More

by CHRISTO4751
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Ron Baca

Oct 03, 2022

Groove Subaru responded

Christo, thank you for bringing this to our attention. It sounds like there is an issue with the work performed and the condition of your vehicle at pick up - so we would like to investigate what went wrong here. Please reach out to our Service manager Brian directly at bolson@grooveauto.com so we can get to the bottom of this. Thanks!

September 29, 2022

Dealership Rating
Employee Rating

The mechanic who checked me out when it was time to pick up my car was extremely helpful and kind. The service on my car was also good, at least as far as I can tell. More

by briannahui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ron Baca, Rachide Reese

Oct 03, 2022

Groove Subaru responded

Briann, we are so happy to hear you appreciated our technician's knowledge and attitude. We will be sure they read this!

September 26, 2022

Dealership Rating
Employee Rating

I trust what they tell me and they communicate with you throughout the repair process. Good people! More

by knichols0502
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ron Baca

Oct 03, 2022

Groove Subaru responded

Hello, we know you have many options when it comes to servicing your vehicle but are so glad you put your trust in Groove Subaru!

September 24, 2022

Dealership Rating
Employee Rating

I trust that they will always do the right thing regarding my car maintenance. I wouldn't go anywhere else. More

by NASONSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Coates

Oct 03, 2022

Groove Subaru responded

Thank you for your vote of confidence in our service. We are so happy to hear this!

September 18, 2022

Dealership Rating
Employee Rating

Great experience at this dealer. Bought and serviced my vehicle here. Would recommend this dealer. More

by lriggs3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Josh Magyar, Haley Blouch

Sep 19, 2022

Groove Subaru responded

Thank you for choosing Groove Subaru and for letting us know how the team performed!

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