Brian Bates
Brian Bates at Kenny Ross Subaru

Brian Bates

Service Manager

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

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4.7
55 Reviews
4.7

55 Reviews

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55 Reviews of Brian Bates

February 27, 2026

Dealership Rating
Employee Rating

Best experience ever! Every one friendly helpful. I had the best experience I have ever had buying a car. More

by Davp123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 24, 2026

Dealership Rating
Employee Rating

The sales and service department is the best dealership I’ve been affiliated with the staff service and sales, courteous and knowledgeable More

by FRANKRUDZIENSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2026

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 16, 2026

Dealership Rating
Employee Rating

All the advisors were nice and they explained everything clearly. It was convenient that they have a drive in area so I didn't have to get out in the cold. More

by CHIPPERSP11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Siefers

Feb 18, 2026

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 13, 2026

Dealership Rating
Employee Rating

I had a concern with the cost of my latest repair, the service director called me, worked through my concerns and we came to an understanding satisfying my concerns! More

by JKRAM1A
Workmanship
Recommend Dealer
Yes
Feb 18, 2026

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 13, 2026

Dealership Rating
Employee Rating

My vehicle was serviced and the entire staff involved were professional and courteous .I was in and out in about 30 minutes .No problems as i have come to expect this . More

by CHARLESMEYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 05, 2026

Dealership Rating
Employee Rating

Staff was very polite and kept me thoroughly updated. Staff was honest and eager to help. More

by RASKERNEESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Lauren Rosenbayger , JB lynn

Feb 18, 2026

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 04, 2026

Dealership Rating
Employee Rating

They are all amazing, always good experience. Bryan and Steve and the whole team are always so great More

by LORALEE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 03, 2026

Dealership Rating
Employee Rating

The service advisor was nice & the technician who worked on my car did an amazing job. More

by CHIPPERSP11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Siefers

Feb 18, 2026

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 24, 2026

Dealership Rating
Employee Rating

After having brought our car to Subaru 2 times previously and not finding the problem, the 3rd time was a charm. It was the hand gesture mode that was decreasing the cabin temperature. That is the.most asini More

by NDELIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 24, 2026

Dealership Rating
Employee Rating

Great service, easy scheduling and a great waiting area. They take care of you well here. More

by MANDMPGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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