Brian Bates
Brian Bates at Kenny Ross Subaru

Brian Bates

Service Manager

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

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4.7
67 Reviews
4.7

67 Reviews

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67 Reviews of Brian Bates

May 19, 2026

Dealership Rating
Employee Rating

Always friendly clean waiting area fresh snacks and coffee efficient technicians kept my care clean ,a very nice experience More

by VSPIRES59
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 19, 2026

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 04, 2026

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We’re very timely and got me in and out quickly. Will be coming back again. More

by MARCAUTHOR2001
Service Price Transparency
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Recommend Dealer
Yes
May 05, 2026

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 02, 2026

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I went in to get an oil change and tire rotation. It was a bit of a wait, but everything was noce and accommodating. More

by S.FLODINE96
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Ed Armstrong , Steven Runion, Mike Siefers, Josh Verheyen

May 05, 2026

Kenny Ross Subaru responded

Thank you for taking the time to provide us with this feedback.

April 25, 2026

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Brian Bates is the best service manager. I trust him completely and he has the best attitude and is very helpful. I will continue to get service there as long as he is there . More

by marcycrue1968
Service Price Transparency
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Recommend Dealer
Yes
Apr 30, 2026

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 17, 2026

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You guys have been totally awesome. You have taken care of every little detail to make sure my purchase was a happy one. I will definitely recommend anyone looking for a car to come the More

by HARLEY_BIKER_CHICK2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Ed Armstrong , Steven Runion, Mike Siefers, Josh Verheyen

April 01, 2026

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Kenny Ross Subaru is awesome. I highly recommend them to friends and family. Keep up the great work. More

by VIPER15235
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 03, 2026

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 01, 2026

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Employee Rating

Coming here to get my car serviced and inspected was a very efficient and simple experience. It didn’t take long, and staff communicated with me along the way so I knew where in the process my vehicle was More

by BABOTKIN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Ed Armstrong , Steven Runion, Mike Siefers, Josh Verheyen

Apr 03, 2026

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 01, 2026

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Employee Rating

Friendly, fast service, clean and comfortable waiting area. Timely updates given frequently. Thanks to all staff! More

by ATAYLOR93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Ed Armstrong , Steven Runion, Josh Verheyen

Apr 03, 2026

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 23, 2026

Dealership Rating
Employee Rating

My experience was extremely pleasant. Everyone was very professional and friendly. Extremely informative as well! More

by SARA.RUMMELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Ed Armstrong , Steven Runion, Mike Siefers, Josh Verheyen

Mar 26, 2026

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 20, 2026

Dealership Rating
Employee Rating

It was easy to schedule an appointment that was convenient for me. The service staff repaired my vehicle while I waited. Everyone in this department was very nice and helpful. More

by bsummit727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Ed Armstrong , Steven Runion, Mike Siefers, Josh Verheyen

Mar 20, 2026

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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