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Mark Merola
Mark Merola at Kenny Ross Subaru

Mark Merola

Service Advisor

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

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4.7
7 Reviews
4.7

7 Reviews

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7 Reviews of Mark Merola

June 19, 2026

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Employee Rating

The manager Bran, helped me get my car fixed without coming out of pocket.Appreciate it More

by BBOY2434100
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Brian Bates, Ed Armstrong

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Jun 19, 2026

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 13, 2026

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Employee Rating

Excellent service, fast and friendly staff, waiting area is stocked with drinks and snacks. Reccomend for all service needs. More

by Wmfry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Brian Bates, Ed Armstrong

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Jun 15, 2026

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 13, 2026

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Employee Rating

The staff and service were both excellent and my wife and I both recommend Kenny Ross Subaru for Subaru Service. More

by LOUIS.SMITH
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Workmanship
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Recommend Dealer
Yes
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Jun 15, 2026

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 05, 2026

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Employee Rating

Mark did an excellent job. He is a great addition to the service department. Brian and Josh were a great team and I understand Josh left. Mark was so pleasant and treated us li More

by Bones1606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Bates , Johnny the salesman.

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Jun 09, 2026

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 03, 2026

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Employee Rating

Despite a negative experience with the dealership (add not putting the service contract I PAID FOR onto the long list of issues), the service department is AWESOME. Quick, kind, knowledgeable. I will be b More

by wm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2026

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 19, 2026

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Employee Rating

Always friendly clean waiting area fresh snacks and coffee efficient technicians kept my care clean ,a very nice experience More

by VSPIRES59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Brian Bates, Ed Armstrong

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May 19, 2026

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 16, 2026

Dealership Rating
Employee Rating

Service was quick and with a smile. Thankful for the assist with my issue and on my way! More

by Walt Disney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2026

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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