Brian Caldwell

Vehicle was delayed from repair for 2 weeks due to picture not being sent to car shield. Had to get director for service department to intervene. picture not being sent to car shield. Had to get director for service department to intervene. More

by VELVA000 Verified Customer Verified Customer

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I asked them to check the maintenance record and see what needed to be done. The transmission flush was done at 30,000 and the brake differential was flushed at 30,000 and they wanted to do it again at 60,00 needed to be done. The transmission flush was done at 30,000 and the brake differential was flushed at 30,000 and they wanted to do it again at 60,000+ several other different things and I had my other mechanic take a look at it, and they checked the records on the schedule maintenance for the Chevy Silverado pick up truck and none of them were due until 90,000 so I don’t appreciate being misled so they can put extra money in their pocket. You just lost a customer after my last oil change next time I won’t be taking it to you anymore. I don’t like to miss lead or cheated. More

by DANSACKLLAH Verified Customer Verified Customer

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My car is a 2026 Chevy Equinox; bought it brand new. My car has been in shop 6 times since buying it in July, 2026 for the same issues. The last time was 2 weeks ago on 11/21/26. This past Friday, 5 war My car has been in shop 6 times since buying it in July, 2026 for the same issues. The last time was 2 weeks ago on 11/21/26. This past Friday, 5 warning lights came on and transmission won't shift above 40 mph. I called Mac Haik service 3 times to speak with someone and no one returned my calls!!! The car is not drivable and I live an hour away so the car needs to be towed. They don't want to deal with me anymore which is why I think they won't return my calls. They want to sell cars but don't care about you after it leaves the lot! My car only has 1400 miles and is truly a lemon but Mac Haik doesn't care!!! The last time in the shop they had the car almost 4 weeks but never called me with updates. The only repair was replacing front camera which, obviously, didn't work. I have had to file lemon law complaints with BBB Autoline and the Texas Motor Vehicle Administration because of Mac Haik. I just want them to buy back my car and give me back all of the money I put into it!! I will never buy another Chevrolet because of Mac Haik. I even tried call the General Manager and he won't return my call either. More

by DEBBIEBLUELADY Verified Customer Verified Customer

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Super easy to make my appointment from MyChevrolet app, and go in for an oil change! and go in for an oil change! More

by MARTINEZYVETTE Verified Customer Verified Customer

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Everybody’s really nice. I’m very professional. It was very smooth with no issues I’m very professional. It was very smooth with no issues More

by MATREVINO70 Verified Customer Verified Customer

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The service was great. Very professional and answered all my questions. The service advisor told me exactly what needed to be done and what it would cost. I would recomm Very professional and answered all my questions. The service advisor told me exactly what needed to be done and what it would cost. I would recommend Mac Haik to my family and friends. More

by Alicia Verified Customer Verified Customer

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We have had a great experience working with Abel. In Fact, we have purchased 2 vehicles from him in the last year. In Fact, we have purchased 2 vehicles from him in the last year. More

by CRINCONTORO Verified Customer Verified Customer

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It was my daughter’s first time taking her car in for an oil change, and I never had a doubt she’d be taken care of. The Quick Lube department got her in and out fast and even washed her car. She was so exc oil change, and I never had a doubt she’d be taken care of. The Quick Lube department got her in and out fast and even washed her car. She was so excited about the experience — they made her feel completely comfortable. And just like always, Robert Wolf went above and beyond. Even though he works in another building, he still took the time to walk over, say hi, and make sure everything was good. That familiar face made her feel at ease — and it’s just who he is. I know that if she ever needed anything, Mr. Wolf would make sure it got handled. That kind of consistency and genuine care is rare these days. Our whole family only buys from the Wolf, because he doesn’t just sell cars — he takes care of people. He’s the true Legend. More

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Mak Haik on Katy Frwy is the best I’ve purchased over 12 vehicles and Service, Sales, and all staff are very professional and knowledgeable would never buy anywhere else. vehicles and Service, Sales, and all staff are very professional and knowledgeable would never buy anywhere else. More

by clarelopez Verified Customer Verified Customer

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They were very professional and helpful. Went above and beyond. Will definitely bring all my vehicles back to Mac Haik and recommend to my family and friends. Went above and beyond. Will definitely bring all my vehicles back to Mac Haik and recommend to my family and friends. More

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