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Brian Carter
Refer Me
23 Reviews
Dealership Experience
9 mos
Industry Experience
10 yrs, 4 mos
23 Reviews
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23 Reviews of Brian Carter
Verified Customer
Helpful 
February 09, 2024
It was very easy to get the car in and be serviced while also watching the video with repair recommendations. I highly recommend this shop. also watching the video with repair recommendations. I highly recommend this shop. More
by Tommy
Other Employees Tagged: Terence Stephens
January 25, 2024
I waited almost 3 weeks for Service to look at my 2022 Ford Edge even though engine was blown, and I told them it was blown. After almost 3 weeks they called and said it was blown and said had to wait an Ford Edge even though engine was blown, and I told them it was blown. After almost 3 weeks they called and said it was blown and said had to wait another 1 week to get car. They said they called and left messages but never received one so repeatedly had to keep checking because of this rampant lying to me and made my experience with Diehl horrible. I purchased a new F250 from you 3 years ago and now this experience with my Ford Edge has convinced me that your organization just doesn't care about my loyalty to have all my cars serviced by you and purchased from you. At this point very disappointed and looking for a new Ford Dealership. Your business model sucks and was treated like I needed them more than they needed me. I waited to get my car before saying a word because I was threatened if I took the car to someone else, they would have to tell Ford I possibly caused the damage. I have one 4 letter word that begins with a F about what happened to me with Deihl, it wasn't a good Deihl for me! More
by tress0
January 15, 2024
I was very pleased with the attention to detail that the service personnel showed my vehicle..I liked the multi-point inspection video, and the communication via text. service personnel showed my vehicle..I liked the multi-point inspection video, and the communication via text. More
by jeremymillzz
December 28, 2023
Very pleased with the entire process. Hugh was a personable salesman and could answer all of my questions about the vehicle. Fixed a recall on the vehicle before I left with it as well. T Hugh was a personable salesman and could answer all of my questions about the vehicle. Fixed a recall on the vehicle before I left with it as well. They were upfront about all costs and did not change/add anything. Highly recommend this dealership. More
by MAXMELDER40
Other Employees Tagged: Hugh Harper
December 05, 2023
Brian Scott always goes the extra mile to help me when issues arise. He's been working to keep me informed as we get the job done. issues arise. He's been working to keep me informed as we get the job done. More
by Scovig
Other Employees Tagged: Michael Anderson
November 27, 2023
My only concern was the salesman that took my order left Diehl and I wished that I would've been notified. Diehl and I wished that I would've been notified. More
by yariaj
Other Employees Tagged: Terence Stephens
November 20, 2023
Fair pricing and knowledgeable salespeople. Made buying a pleasant experience. Friendly atmosphere with no high pressure Made buying a pleasant experience. Friendly atmosphere with no high pressure More
by cjs196841
Other Employees Tagged: Jesse Sturm
November 17, 2023
Hugh and the Diehl team were great to work with. Made this as simple as an out of state transaction could have been. Truck is absolutely awesome. Only complaint is that I wish we had been ready to r Made this as simple as an out of state transaction could have been. Truck is absolutely awesome. Only complaint is that I wish we had been ready to rock and roll when I arrived but asides from handing over the check this whle process was painless. Appreciate everyone’s work Patrick More
by maierp
Other Employees Tagged: Hugh Harper
Dealership Inventory (41 Vehicles)
2023 Ford Bronco Sport
new
Cyber Orange Metallic Tricoat exterior
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