Brian Jensen
Brian Jensen at Southlake Nissan
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Brian Jensen

Service Advisor

Southlake Nissan

4201 E Lincoln Hwy
Merrillville, IN 46410

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4.7
93 Reviews

Golf, Japanese car enthusiast, video games, cat ben, i drive a 350z,

Dealership Experience

21 yrs, 9 mos

Industry Experience

21 yrs, 9 mos

4.7

93 Reviews

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93 Reviews of Brian Jensen

May 01, 2025

Dealership Rating
Employee Rating

The staff members were very friendly and knowledgeable. They explained things well and were very polite. More

by jcdishno
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

April 30, 2025

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Brian at Nissan service is always attentive & great to work with! Fair prices as well! More

by ferasmusleh0
Service Price Transparency
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Recommend Dealer
Yes

April 26, 2025

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you guys do a great job. Very friendly and gets me in and out as fast as possible. Thank you More

by garcia.sheila35
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado

Apr 28, 2025

Southlake Nissan responded

Thank you for the great feedback! We’re glad to hear you had a friendly and efficient experience with us. We truly appreciate your support and look forward to seeing you again!

April 09, 2025

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The dealership always provides excellent service they keep you informed about the wait time on your vehicle. They’ve assisted me when I needed it minor things done to my vehicle without charging me. I ha More

by maurice.a.miller75i
Service Price Transparency
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Recommend Dealer
Yes
Apr 11, 2025

Southlake Nissan responded

Thank you so much for the kind words! 😊 We're glad to hear you've consistently had great experiences with our team. Keeping you informed, helping out when we can, and making sure everything runs smoothly—that’s what we strive for. We truly appreciate your trust and loyalty. You're awesome too! 🙌🚗

April 02, 2025

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I feel comfortable with my Amarada, an Nissan is very professional! If you want to be with a company that have many different options on buy a reliable car, truck, or SUV. Go to Southlake Nissan! You'll More

by jonesterrence941
Service Price Transparency
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Recommend Dealer
Yes
Apr 11, 2025

Southlake Nissan responded

Thank you for the kind words! We're so glad to hear you're enjoying your Armada and that you had a great experience with us. We always strive to offer a wide range of reliable options and top-notch service. We appreciate your recommendation and look forward to seeing you again soon! 😊🚗

March 23, 2025

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Employee Rating

Great service and great people In and out of the service area quickly. Thank you for being a great place to bring our car More

by shelleydulin
Service Price Transparency
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Recommend Dealer
Yes
Mar 24, 2025

Southlake Nissan responded

Thank you for your kind words! We're glad to hear you had a quick and smooth experience in our service area. We appreciate your trust and look forward to serving you again!

March 16, 2025

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Friendly service. They do not pressure you into getting extra services. Accurate estimated wait times. More

by jridgley
Service Price Transparency
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Recommend Dealer
Yes
Mar 17, 2025

Southlake Nissan responded

Thank you for your feedback! We're glad you had a positive experience with our friendly and transparent service. We appreciate your support and look forward to assisting you again!

March 14, 2025

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Service people always friendly and very helpful. They seem to be knowledgeable about caring for our cars. More

by kathpc2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett, Carlos Maldonado , Randy Kawanna

Mar 17, 2025

Southlake Nissan responded

Thank you for your kind words! We're glad to hear that our service team has been friendly, helpful, and knowledgeable in taking care of your vehicle. We appreciate your trust and look forward to serving you again!

March 13, 2025

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Service Dept. Is FANTASTIC!! Randy, Brian and the rest of the dept. are great. Very Knowledgeable, profession, kind, And courteous. More

by badanish
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna

Mar 14, 2025

Southlake Nissan responded

Thank you for your kind words! We're thrilled to hear that Brian, and the rest of our service team provided you with a fantastic experience. We truly appreciate your support and look forward to assisting you again in the future!

March 13, 2025

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Employee Rating

I purchased my vehicle brand new and I’ve had to return it for several different issues in less than 3 years. The latest issue was with the brakes. The service department claim there was nothing wrong with More

by drekel9311
Service Price Transparency
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Recommend Dealer
No
Mar 14, 2025

Southlake Nissan responded

We’re sorry to hear about your experience and understand how frustrating this must be. We want to make things right for you. Please give Tony, our Nissan Service Manager, a call at (219) 947-1600 so we can address these concerns directly and find a resolution. We appreciate your feedback and the opportunity to improve your experience.

Mar 14, 2025

Southlake Nissan responded

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