Brian Kutzor
Brian Kutzor at Audi Wyoming Valley
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Brian Kutzor

Service Advisor

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

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4.9
457 Reviews
4.9

457 Reviews

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457 Reviews of Brian Kutzor

May 02, 2024

Dealership Rating
Employee Rating

I would prefer not to say let’s leave it at that please. Thank you More

by JROBERTS76
Recommend Dealer
No

April 27, 2024

Dealership Rating
Employee Rating

Positive customer service, but the service charge for basic maintenances (oil change, tire rotation and inspection) is way overpriced. I don’t mind paying for a service but won’t be taken advantage of. More

by SANDYMORAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 26, 2024

Dealership Rating
Employee Rating

The dealership and service desk was fantastic but I am disappointed that the technician that changed the oil left residual oil on the bottom cover that leaked all over my garage floor for a few days. Oth More

by JAS7551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 09, 2024

Dealership Rating
Employee Rating

I had an issue with my vehicle and brought it to Wyoming Audi and they gave it immediate attention! I enjoy and trust my Audi with Wyoming valley Audi More

by Sara judge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Audi Wyoming Valley responded

Sara, we're glad to know that our team at Audi Wyoming Valley was able to assist you promptly and earn your trust. Thanks for choosing us for your vehicle needs!

April 07, 2024

Dealership Rating
Employee Rating

Great guy, great service. Great guy, great service. They also set me up in a lander and that was an easy and seamless process More

by JMIMMS336
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Apr 08, 2024

Audi Wyoming Valley responded

We're glad to know you had a great experience with our team at Audi Wyoming Valley! We strive for seamless service and we are happy that your lander setup was easy. Thanks for the review!

April 05, 2024

Dealership Rating
Employee Rating

Superb as usual Excellent workmanship knowledgeable staff friendly courteous the best dealership in the area More

by BARBMEYE
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Apr 07, 2024

Audi Wyoming Valley responded

We appreciate your kind words about our team here at Audi Wyoming Valley! It's great to know that you find us knowledgeable and friendly. Thanks for choosing us as your dealership, we're always here to help with any of your automotive needs!

April 05, 2024

Dealership Rating
Employee Rating

Great service , staff always helpful and pleasant. Staff does their best to get me in and out in a timely fashion. More

by OUTPOST54
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Apr 05, 2024

Audi Wyoming Valley responded

We're delighted to know you've had a positive experience with our team at Audi Wyoming Valley! We always aim for efficiency and top-notch service. Thanks for your review!

April 04, 2024

Dealership Rating
Employee Rating

Excellent service, very professional staff No more words. I am retired and will have to charge you for every word after 7. More

by GJOHARA
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Apr 04, 2024

Audi Wyoming Valley responded

We appreciate your concise yet powerful review! Our team at Audi Wyoming Valley is happy to know you had an excellent experience. Enjoy retirement and the open road ahead!

April 03, 2024

Dealership Rating
Employee Rating

No. I already did this two days ago. No. I already did this two days ago. More

by rkelly7
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Apr 03, 2024

Audi Wyoming Valley responded

We really appreciate you taking a moment to leave Audi Wyoming Valley your five stars! If there's anything else we can do for you, please let us know. Take care!

April 03, 2024

Dealership Rating
Employee Rating

Brian is always very kind do deal with. From check in to check out and keeping me updating he is great. More

by Beetlefeet
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Apr 03, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Brian's service made your stay with us a memorable one. Brian has always been an invaluable member of our team, and your feedback reaffirms the hard work we put in every day to ensure our guests' satisfaction. From check-in to check-out, Brian strives to provide nothing but the best service, and it's wonderful to know that his efforts did not go unnoticed. We'll be sure to pass along your kind words to Brian and the rest of our team. Feedback like yours motivates us to continually raise the bar and deliver exceptional experiences to all our guests. Once again, thank you for choosing to stay with us, and we look forward to welcoming you back in the future!

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