Brian Long
Brian Long at Ohio Auto Warehouse
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Brian Long | Page 3

Sales Manager

Ohio Auto Warehouse

3533 Lesh Street Ne
Canton, OH 44705

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5.0
68 Reviews

Dealership Experience

9 yrs, 2 mos

5.0

68 Reviews

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68 Reviews of Brian Long

March 11, 2022

Dealership Rating
Employee Rating

Great place to buy a car from. No pressure and very patient. Awesome to deal with More

by scott.m.lindner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: DAN GLEESPEN

December 05, 2021

Dealership Rating
Employee Rating

Our experience was 100% in every category. Everyone on the team was fantastic and we felt comfortable in our purchase. Thank you Dan and Brian for all of you help. You were extremely personable and knowle More

by Lgehringer87
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: DAN GLEESPEN

November 29, 2021

Dealership Rating
Employee Rating

Bought a 2016 F-150 under the impression that it didn't have any issues. A few days go by after I bought it and the check engine light comes on. I took it to my mechanic shop and he says that there is no w More

by A L
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kevin Hill

Nov 29, 2021

Ohio Auto Warehouse responded

Hi Asmir, I'm sorry that you are having trouble with the 2016 Ford F150 with 115k miles. After driving the truck back to Pittsburgh and around town for a couple days you called and said the check engine light came on. We have taken all your calls even while you were being vulgar and verbally abusing my staff multiple times on a recorded line. We have offered to inspect your truck for free and service it at a much-reduced rate. You refused to drive the vehicle back and even after I offered to ship the vehicle back at a reduced cost less than $100, you declined and verbally abused me more. I asked you to have it diagnosed at your local Ford dealer and you declined. You said you have a mechanic that has looked at the vehicle but will not give you a written estimate or give me the contact info for us to speak with them. What else do we need to do? You can call back any time for help but please stop being nasty and vulgar with my staff. They are also trying to help you.

Nov 29, 2021

A L responded

First things first, the owner called me after my review and he will not '"help" me unless I took my honest review down. You have never stated that the tow (that I would HAVE to pay for) would've been less than $100. If there is a way to play the recordings of our conversations someway, then do that. I do not trust your company to "repair" the truck, seeing as you guys were the ones who "serviced" it before i bought it. If I were to drive the truck back to your dealership (2hrs 15mins) it would damage the truck even more. I haven't declined to take it to a ford dealership. I have not been "verbally abusing" you or your staff just because I said a few bad words, not even directed towards you. For example : "This is bull**** ." Stop pulling things out of thin air. I just feel that if I bought a truck from a dealership that obviously covered a major problem, that they should use what is pocket change to them to fix it. I am not rich.

November 15, 2021

Dealership Rating
Employee Rating

Brian was amazing. I bought this sight unseen and its pristine as described! Thank you More

by Peeweesgma421
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: DAN GLEESPEN

November 14, 2021

Dealership Rating
Employee Rating

The guys at Ohio warehouse did an amazing job very polite and easy to talk to I actually enjoyed the vehicle buying process More

by Chevyracing461
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Haffner, Kevin Hill, Christine Wayt , DAN GLEESPEN

Nov 14, 2021

Chevyracing461 responded

The guys at Ohio warehouse did an amazing job very polite and easy to talk to I actually enjoyed the vehicle buying process

November 12, 2021

Dealership Rating
Employee Rating

Everyone there acted as though they had known us forever. Loved dealing with them. Would deal there again!! More

by almatennent
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hill

October 29, 2021

Dealership Rating
Employee Rating

Very professional dealership. No delays. No games. Got a beautiful car, as described. Would definitely buy from them again. More

by roagtradr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: DAN GLEESPEN

October 21, 2021

Dealership Rating
Employee Rating

Was a nice experience with the people there. Everything went smooth and fast. Appreciate the knowledge and speed. Yeah thanks More

by Grupp0527
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: DAN GLEESPEN

October 18, 2021

Dealership Rating
Employee Rating

Great people to work with, we’re very good about communication and picking me up from the airport. More

by travisek87
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Bentley

September 21, 2021

Dealership Rating
Employee Rating

Friendly atmosphere, wouldn't negotiate though. So far so good on vehicle! Although the interior lights don't work and neither do the clearance roof lights. More

by Mark2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Bentley, DAN GLEESPEN

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