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Brian Shaffer

Overview Reviews (10) Inventory (111)

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Brian Shaffer

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Brian Shaffer

Sales Manager

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

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4.6

10 Reviews

Overview Reviews (10) Inventory (111)

4.6

10 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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10 Reviews of Brian Shaffer

May 01, 2024

Dealership Rating

Employee Rating

Wade was very comforting and informative throughout the whole sales process. He did his best to answer any questions I had and if he didn’t have an answer he made sure to find it. Not only was he very info whole sales process. He did his best to answer any questions I had and if he didn’t have an answer he made sure to find it. Not only was he very informative, he was also amazingly upbeat despite being busy throughout the entire process. Wade took me from being hesitant about my purchase to making me feel like my truck was right for me. More

by MILESSABATINE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Wade Lobbestael, Mitch Canby

Helpful 0

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May 01, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your positive review! Providing a pressure-free and remarkable experience is always our goal, and we are delighted that Wade's efforts met your satisfaction! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new truck, and we wish you the safest of travels until we meet again!

April 26, 2024

Dealership Rating

Employee Rating

No pressure from Wade, just polite and friendly help in checking out the car. Brian was also a pleasure to do business with. Mitch as well as Wade and Brian are exceptional professionals that are very hel checking out the car. Brian was also a pleasure to do business with. Mitch as well as Wade and Brian are exceptional professionals that are very helpful and pleasant More

by sjsaline

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Wade Lobbestael, Mitch Canby

Helpful 0

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Apr 29, 2024 -

Spitzer Ford Dubois, LLC responded

We are very happy to hear that Mitch, Wade, and Brian provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 16, 2024

Dealership Rating

Employee Rating

Very through very good communication very pleasant accommodations were made to supply courtesy vehicle during service accommodations were made to supply courtesy vehicle during service More

by jmsmeal

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitch Canby, Brad Giraud, Kenneth Crana Jr., Susan Roush, Ashley O'Ryan

Helpful 0

Report | Print

Apr 16, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your wonderful review! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 12, 2024

Dealership Rating

Employee Rating

Friendly, fast, responsive to your needs for service. Quick appointments and vehicle returned in working order. Quick appointments and vehicle returned in working order. More

by cgl61

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitch Canby, Brad Giraud, Susan Roush, Ashley O'Ryan

Helpful 0

Report | Print

Apr 12, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 11, 2024

Dealership Rating

Employee Rating

Large dealership with friendly staff. Nice selection to choose from.great sales and finance staff. Nice selection to choose from.great sales and finance staff. More

by cougar2dr

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Mitch Canby, Lily Henry, Morgan Lingle

Helpful 0

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Apr 15, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to leave us your feedback. We truly appreciate your business.

March 16, 2024

Dealership Rating

Employee Rating

Only got one key and wouldn’t work with giving a second one have to pay over 300 to get a key cut and programmed other than that was ok one have to pay over 300 to get a key cut and programmed other than that was ok More

by peggybloom419

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lily Henry

Helpful 0

Report | Print

Mar 18, 2024 -

Spitzer Ford Dubois, LLC responded

Peggy, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 08, 2024

Dealership Rating

Employee Rating

Lily, the salesperson and Mitch the finance guy were great! I don't remember a Brian. great! I don't remember a Brian. More

by beanee69

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Shaffer

Helpful 0

Report | Print

Mar 08, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to leave Lily and Mitch this great feedback! We look forward to your next visit. Take care!

February 10, 2024

Dealership Rating

Employee Rating

Staff was friendly and polite. Answered all questions. Excellent No Whole experience was good Great Answered all questions. Excellent No Whole experience was good Great More

by SWALKER25

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Shaffer

Helpful 0

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Feb 10, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Ford Dubois, LLC are glad to have you as a customer.

February 10, 2024

Dealership Rating

Employee Rating

They were very helpful,had the vehicle ready for us to look at and got us taken care of and on our way. look at and got us taken care of and on our way. More

by Wolfstang56

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Shaffer

Helpful 0

Report | Print

Feb 11, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for sharing your experience with us! We're happy to hear it went well Working with Brian and truly appreciate your feedback!

February 06, 2024

Dealership Rating

Employee Rating

They are quick to assist with helping find or dealing with what you are looking for with what you are looking for More

by scooby_doo15825

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Wade Lobbestael, Lily Henry

Helpful 0

Report | Print

Feb 06, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian, Wade, Lily, and our team, and we look forward to working with you again.

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