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Brian Shepherd

Overview Reviews (53) Inventory (190)

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Brian Shepherd

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Brian Shepherd | Page 5

Mopar Certified Technician

Greenville Chrysler Dodge Jeep Ram

230 Interstate Dr
Greenville, AL 36037

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4.9

53 Reviews

Overview Reviews (53) Inventory (190)

4.9

53 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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53 Reviews of Brian Shepherd

July 08, 2022

Dealership Rating

Employee Rating

They are professional and make sure you know what's going on with your vehicle. on with your vehicle. More

by shaunrudplph6671

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Matt Bowen

Helpful 1

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June 13, 2022

Dealership Rating

Employee Rating

Pleased as always. I highly recommend to anyone they choose Greenville CDJR for their service needs. I highly recommend to anyone they choose Greenville CDJR for their service needs. More

by mnbowen86

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Wiggins, Cam Wesley, Tracy Johnson , Matt Bowen, Rocky Smithart

Helpful 1

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June 03, 2022

Dealership Rating

Employee Rating

Efficient and friendly. Good service. Service was done in excellent and timely manner. Professional service department. Good service. Service was done in excellent and timely manner. Professional service department. More

by ginateach

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Matt Bowen

Helpful 1

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June 03, 2022

Dealership Rating

Employee Rating

Great service. My Car was pulled into the shop not long after I got there. My Car was pulled into the shop not long after I got there. More

by sshantel

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Matt Bowen

Helpful 1

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June 03, 2022

Dealership Rating

Employee Rating

Very Friendly Nice Environment Great Quick Highly Recommended Work! They also give free snacks…GCDJR Is the best Recommended Work! They also give free snacks…GCDJR Is the best More

by QJ

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Matt Bowen

Helpful 1

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May 19, 2022

Dealership Rating

Employee Rating

I've had nothing but great experiences with Greenville CDJR's service department. They are thorough and have updated me on things that I need to be aware of and very prompt on getting my vehicle in and o CDJR's service department. They are thorough and have updated me on things that I need to be aware of and very prompt on getting my vehicle in and out. More

by hunter13

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Matt Bowen

Helpful 1

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May 16, 2022

Dealership Rating

Employee Rating

The service was fast and efficient! Matt was a pleasure as always! 5 out of 5 I definitely recommend! Matt was a pleasure as always! 5 out of 5 I definitely recommend! More

by robbie1397

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kim Shelley, John Wiggins, Cam Wesley, Tracy Johnson , Matt Bowen, Rocky Smithart, Robbie O’Neal

Helpful 1

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May 06, 2022

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Employee Rating

great service, they asked questions , were more than ready to help in all ways, good people ready to help in all ways, good people More

by meral

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Wiggins, Tracy Johnson , Matt Bowen, Rocky Smithart

Helpful 1

Report | Print

May 12, 2022 -

Greenville Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your experience with our Greenville CDJR Service Team. We take pride in knowing our customers are happy with their Service experience and appreciate you helping us spread the word.

May 02, 2022

Dealership Rating

Employee Rating

Friendly, competent staff in the sales and service department. Clean waiting area and well stocked with snacks. Everyone speaks when they pass by you. department. Clean waiting area and well stocked with snacks. Everyone speaks when they pass by you. More

by tracybsmith3@gmail.com

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Matt Bowen

Helpful 1

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May 12, 2022 -

Greenville Chrysler Dodge Jeep Ram responded

Hi Tracy, thank you for taking the time leave this rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We are happy to see you too had a 5-Star experience and look forward to seeing you again soon.

May 02, 2022

Dealership Rating

Employee Rating

The staff is great… the work is not so great. Left dealership with same problems I had when I showed up with some additional problems. Left dealership with same problems I had when I showed up with some additional problems. More

by GB39

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Other Employees Tagged: Matt Bowen

Helpful 1

Report | Print

May 02, 2022 -

Greenville Chrysler Dodge Jeep Ram responded

My name is Keith Baker, General Manager, at Greenville CDJR. I greatly appreciate you taking the time to leave this review and happy to hear you were pleased with the staff and the way you were treated. However, it is my goal for ALL customers to be “5-Star Satisfied” in all aspects of doing business here at the dealership and I would personally like to speak with you about these concerns you mentioned. With this said, I am unable to match up “GB39” to any Repair Order & would like to ask that you give me a call at your earliest convenience. My direct line is 334-258-5249. Thank you for your time and I look forward to speaking with you soon.

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