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Brian Williams

Overview Reviews (230)

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Brian Williams

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Brian Williams

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.7

230 Reviews

Overview Reviews (230)

4.7

230 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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230 Reviews of Brian Williams

May 08, 2025

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Employee Rating

Ashley did a fantastic job and was very helpful. I also felt the service was honest. I also felt the service was honest. More

by WNG4

Verified Customer

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Rachide Reese, Ashley Aldredge

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May 09, 2025 -

Tynan's Volkswagen responded

Thank you for taking the time to share your experience! We're so pleased to hear that Ashley did a fantastic job and that you felt well taken care of throughout your visit. Providing honest, helpful service is our top priority, we're glad that came through. We truly appreciate your support and look forward to assisting you again Jacqueline Goldsboro -Customer Care Coordinator

May 06, 2025

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Employee Rating

Very pleasant as always Wasn't long, Brain explained about my tire & just very pleasant visit about my tire & just very pleasant visit More

by TREVA_HALL

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams

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May 07, 2025 -

Tynan's Volkswagen responded

Thank you for the kind words! We're happy to hear your visit was quick, pleasant, and informative. Brian always strives to make sure our guests feel comfortable and well taken care of—we’ll be sure to pass along your feedback. We appreciate your continued trust and look forward to your next visit! Jacqueline Goldsboro -Customer Care Coordinator

May 06, 2025

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Employee Rating

Brian was very pleasant made sure I knew what was going on with my tire on with my tire More

by TREVA_HALL

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Recommend Dealer

Yes

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May 07, 2025 -

Tynan's Volkswagen responded

Thank you so much for the 5-star review! We're glad to hear that Brian took great care of you and kept you informed throughout your visit. We appreciate your support and look forward to helping you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

April 30, 2025

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Very good and fast service It was regular express service for VW car, and it was clean fast and overall great service. for VW car, and it was clean fast and overall great service. More

by LOZOVATSKY.ALEXEY

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams

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May 01, 2025 -

Tynan's Volkswagen responded

Thank you so much for the great review! We're glad you had a positive experience with our express service and that your VW was taken care of quickly and thoroughly. We appreciate your trust in us and look forward to seeing you again for your next visit! Jacqueline Goldsboro - Customer Care Coordinator

April 30, 2025

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Got brand new tires 2 months ago at this dealership, and made a new appt to check on a tire that started losing air, was told the tire was fixed after leaving it there all day and when I took it home, my ti made a new appt to check on a tire that started losing air, was told the tire was fixed after leaving it there all day and when I took it home, my tire is still deflating More

by RACHAELHOWE1994

Verified Customer

Recommend Dealer

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May 01, 2025 -

Tynan's Volkswagen responded

Thank you for bringing this to our attention. We're very sorry to hear about your experience and that the issue with your tire was not fully resolved. This is not the level of service we strive to provide, especially after a recent tire purchase. We’d appreciate the opportunity to make this right—please get in touch with us directly. Matt Cooper 303-341-3350

April 29, 2025

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Great communication and customer service, and got my car back to me sooner than I expected. back to me sooner than I expected. More

by AAF3

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rachide Reese , Ashley in service 5 stars!

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Apr 29, 2025 -

Tynan's Volkswagen responded

Thank you for the great feedback! We’re so glad to hear that you were pleased with the communication and service, and that we were able to get your car back to you ahead of schedule. Your satisfaction means a lot to us, and we appreciate you choosing our team. Don’t hesitate to reach out if there’s anything else we can do for you! Jacqueline Goldsboro - Customer Care Coordinator

April 26, 2025

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Employee Rating

The dealer ship is awesome, Mr. Awad makes it beyond 100%., the only thing needs improvement is the operators need to have some patients in communication with the customer. Awad makes it beyond 100%., the only thing needs improvement is the operators need to have some patients in communication with the customer. More

by AMINABDELMAJID65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rachide Reese

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Apr 28, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words and for recognizing Mr. Awad’s outstanding service! We appreciate your feedback regarding communication with our operators and will use it to help improve the overall experience. We look forward to continuing to serve you! Jacqueline Goldsboro -Customer Care Coordinator

April 26, 2025

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Employee Rating

Very easy to get an appointment. The next morning went in and they were ready for the car. Excellent The next morning went in and they were ready for the car. Excellent More

by LASER2731

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rachide Reese

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Apr 28, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback! We're glad the scheduling process was smooth, and we were ready for you. We appreciate your support and look forward to assisting you again! Jacqueline Goldsboro - Customer Care Coordinator

April 25, 2025

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Employee Rating

I received a warm welcome. Brian met me right on time and described what the 30,000 mile included. My car was serviced promptly and was also washed, which I appreciated. I was Brian met me right on time and described what the 30,000 mile included. My car was serviced promptly and was also washed, which I appreciated. I was very impressed with Brian and the service department. I will be back. More

by rsanchez7175

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams

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Apr 28, 2025 -

Tynan's Volkswagen responded

Thank you for sharing your experience! We're glad Brian and our service team took great care of you and your vehicle. We appreciate your kind words and look forward to welcoming you back for your future service needs! Jacqueline Goldsboro -Customer Care Coordinator

April 25, 2025

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Employee Rating

This is my third VW car. Each time I need maintenance the staff are always attentive and helpful. The work is done quickly and correctly. I appreciate everyone that is there Each time I need maintenance the staff are always attentive and helpful. The work is done quickly and correctly. I appreciate everyone that is there and has helped me. More

by Carrielgarcia

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams

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Apr 28, 2025 -

Tynan's Volkswagen responded

Thank you for your continued loyalty and kind words! We're thrilled that our team has consistently provided attentive service and quality work. We truly appreciate your trust in us and look forward to supporting you and your VW! Jacqueline Goldsboro -Customer Care Coordinator

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Brian Williams

Service Advisor

Tynan's Volkswagen

230 Reviews of Brian Williams

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