Brian Young

Wow! What a great experience. We live in Oxford and have several Jeep dealerships around us. We visited a few looking at the Wagoneer S specificall What a great experience. We live in Oxford and have several Jeep dealerships around us. We visited a few looking at the Wagoneer S specifically and nothing else. Many of our local dealerships tried to sell us other vehicles despite our desire for the Wagoneer S. Then we stumbled upon Monroe Chrysler Dodge Jeep Ram Superstore and started communicating with Denise Case in sales. They were an hour and a half from us but the prompt replies to our questions and the friendly phone conversations made us feel more welcomed than our local dealership experiences. We drove out one Saturday morning just to have a look at their Wagoneer S and from the moment we entered their dealership we experienced the utmost in respect and general friendliness, even from other sales associates that were not specifically working with us. The culture here at Monroe Chrysler Dodge Jeep Ram Superstore is something that other stores should strive to achieve. We experienced the same outstanding level of respect and professionalism from our Sales Consultant, Denise Case, our Finance Consultant, Jeremey Jennings, and the store’s General Manager, Brian Young! I even had a question for the parts department and Jason Campbell went above and beyond to provide me what I needed. I specifically included all these people's names because they positively impacted our experience and will make me return as a repeat customer. We ultimately chose their white Wagoneer S Launch Edition because they were upfront with pricing—no haggling—and offered a very fair value for our trade-in vehicle. To cap off an already great day, while we were outside taking delivery of our new vehicle, we ended up swapping stories about our college-aged kids. As it turns out, Brian’s son is an accountant, and there may even be an opportunity for our son to connect with him for an internship. It was a genuine moment that reminded us how much relationships matter—and Monroe Chrysler Dodge Jeep Ram Superstore truly made us feel like family." Why would I recommend driving a little farther to Monroe Chrysler Dodge Jeep Ram Superstore? Because at every step of the car-buying process, they take the time to build genuine relationships, earn your trust, and make you feel completely at ease—turning what can be a stressful experience into one filled with confidence and joy. More

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Always top notch sales and service, new or used, it is the only dealership I will use! Tynan has helped me with my last 4 vehicles and I just need to send a text and know he is finding me the exact vehic the only dealership I will use! Tynan has helped me with my last 4 vehicles and I just need to send a text and know he is finding me the exact vehicle to fit my needs and working to fit within my budget! More

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We have always received excellent service and care from these gentlemen. That is why we keep returning. these gentlemen. That is why we keep returning. More

by maryannsteinhurst Verified Customer Verified Customer

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They went above and beyond to get the vehicle in for service when i didn't have a scheduled appointment. Was somewhat disappointed when the low tire indicator came on the next day. Tire pressures did no service when i didn't have a scheduled appointment. Was somewhat disappointed when the low tire indicator came on the next day. Tire pressures did not get readusted when rotatation was done. Front and rear tires have different inflation specs. More

by PROAIR Verified Customer Verified Customer

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Alex Bondy was awesome to work with. Could not have asked for a better or more professional service experience! Could not have asked for a better or more professional service experience! More

by KBONDY Verified Customer Verified Customer

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Jeremy is great, Brian is great. This dealership really understands customer service and always ensuring the client is happy even when there are mishaps. This dealership really understands customer service and always ensuring the client is happy even when there are mishaps. More

by LEEPOWERS Verified Customer Verified Customer

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Chad is phenomenal at his job! We’ve been working together for at least 8 years and he has never been anything but professional and extremely honest. We’ve been working together for at least 8 years and he has never been anything but professional and extremely honest. More

by amy54 Verified Customer Verified Customer

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