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Brittany Hill

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Brittany Hill

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Brittany Hill | Page 3

Service Advisor

BMW of Catonsville

6700 Baltimore National Pike
Baltimore, MD 21228

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5.0

147 Reviews

Overview Reviews (147) Inventory (239)

5.0

147 Reviews

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147 Reviews of Brittany Hill

January 12, 2023

Dealership Rating

Employee Rating

Excellent customer service, very clean dealership and loaner cars. Excellent work ethic and professionalism. Highly recommended. loaner cars. Excellent work ethic and professionalism. Highly recommended. More

by harper

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 18, 2023 -

BMW of Catonsville responded

Hi Harper, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

December 21, 2022

Dealership Rating

Employee Rating

Great customer service from Brittany! She explained all repairs needed, and even provided me with a loaner car. Again thank you!!! She explained all repairs needed, and even provided me with a loaner car. Again thank you!!! More

by ChrisO

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Dec 22, 2022 -

BMW of Catonsville responded

Hi,chriso we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. Safe travels!

December 11, 2022

Dealership Rating

Employee Rating

Brittany went above and beyond expectation when I was coming in for oil change. Great service and care for my vehicle. coming in for oil change. Great service and care for my vehicle. More

by Aaron Parks

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Dec 13, 2022 -

BMW of Catonsville responded

Hi Aaron, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 28, 2022

Dealership Rating

Employee Rating

Was able to make an appointment very easy and customer service is amazing!!! I love this dealership so much and brittany hill has been my advisor for 4 years and takes care of me every time.And the servic service is amazing!!! I love this dealership so much and brittany hill has been my advisor for 4 years and takes care of me every time.And the service is always amazing even if i have to wait for parts!! More

by Gencoupe345

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ricky Catalan, Neil Taylor, Keon Tobin

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Nov 30, 2022 -

BMW of Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 02, 2022

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Employee Rating

Awesome customer service, service specialist were very knowledgeable of all products. They explained the specials for oil changes. knowledgeable of all products. They explained the specials for oil changes. More

by kie

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Nov 07, 2022 -

BMW of Catonsville responded

Hi Kie, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 31, 2022

Dealership Rating

Employee Rating

It’s always a pleasure getting services done at BMW. The staff are always welcoming!! My service advisor Brittany greeted me with a smile and kept me abreast during the service. The staff are always welcoming!! My service advisor Brittany greeted me with a smile and kept me abreast during the service. More

by Mking0701

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Nov 06, 2022 -

BMW of Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 26, 2022

Dealership Rating

Employee Rating

Catonsville is the Best. Thank you again Brittany for the great customer service and taking care of my vehicle. Thank you again Brittany for the great customer service and taking care of my vehicle. More

by harper

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Nov 01, 2022 -

BMW of Catonsville responded

Hi Harper, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 30, 2022

Dealership Rating

Employee Rating

Ms. Hill kept me very informed while my car was being serviced. Excellent customer service & very knowledgeable of all the services offered. serviced. Excellent customer service & very knowledgeable of all the services offered. More

by kie

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Oct 03, 2022 -

BMW of Catonsville responded

Hello Kie, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

September 28, 2022

Dealership Rating

Employee Rating

The advisors Jamie Brenneman and Brittany Hill are awesome and kept me informed! Give them raises ASAP!! awesome and kept me informed! Give them raises ASAP!! More

by MoMo S

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Jamie Brenneman

Helpful 0

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Oct 01, 2022 -

BMW of Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!

August 31, 2022

Dealership Rating

Employee Rating

Amazing service and amazing workmanship The best bmw dealer on the east coast. And my service writer Brittany is amazing. Along with my technician Matt.Thank you so much for the years of great service!! dealer on the east coast. And my service writer Brittany is amazing. Along with my technician Matt.Thank you so much for the years of great service!! More

by Gencoupe345

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Matt

Helpful 0

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Sep 03, 2022 -

BMW of Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Brittany Hill | Page 3

Service Advisor

BMW of Catonsville

147 Reviews of Brittany Hill

Dealership Inventory (239 Vehicles)

Had a great experience?Spread the word.

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